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The ServiceNow Security Organization (SSO)
The ServiceNow Security Organization (SSO) delivers worldclass innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact
The Senior Technical Writer Security Content Developer will be responsible for developing and improving cloud security documentation that enables employees customers and partners to understand ServiceNow platform security.
In addition to developing new documents with a particular focus on AI initially this role includes performing editorial review of existing collateral at a predefined cadence and improving collateral creation and maintenance processes.
The successful candidate will be a creative and resourceful team player with the drive to deliver meaningful and engaging documentation on time in a fastpaced environment. They will have the flexibility to learn new topics quickly as well as having experience with editing documentation development using Adobe Creative Cloud and Microsoft Office Suite.
What you get to do in this role:
Support the Security Training and Resources team in their mission to provide quality up to date security content to equip ServiceNows partners employees and customers in elevating their knowledge of ServiceNows cloud and platform security.
New Content
Editorial Review
Communications
Qualifications :
Requirements:
To be successful in this role we need someone who has the following traits and skills:
#SecurityJobs
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Remote