Customer Service Representative (EP&C Inside Sales)
Customer Service Representative (EP&C Inside Sales)
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Salary Not Disclosed
1 Vacancy
Job Description
The Customer Service Representative (CSR) is primarily responsible for assisting Summits customers over the phone internet email or in person and works closely with the Service Center sales staff to ensure a high level of customer service.
What you will do:
- Thoroughly understand all product capabilities features and benefits as well as Summits market conditions product warranties and services
- Develop new and existing customer relationships by providing Summit solutions and products to meet the customers needs
- Assist customers over the phone or via internet with orders quotations and product questions
- Negotiate profitable pricing with both customers and suppliers
- Proactively follow up on customer orders challenges and needs
- Resolve customer concerns and issues as efficiently and effectively as possible
- Assist counter and warehouse associates as needed
Qualifications :
Your skills and knowledge:
- Excellent interpersonal and communication skills both oral and written
- Time management ability to organize and manage multiple priorities and meet deadlines
- Flexibility ability to effectively adapt to change
- High school diploma or GED
Other things we like:
- Ability to perform duties with minimal supervision
- Completion of Bronze Silver or Gold of the National Association of Electrical Distributors Education Program (EPEC)
- 3 or more years of counter sales experience or inside sales experience with an electrical distributor or thorough knowledge of electrical tools supplies and equipment
Additional Information :
Not sure yet if this is the right position for you Contact a recruiter for more information about the position and how you can jump start your career in a dynamic growing industry today!
Not sure if this position is right for you Click here to submit your information to our recruiting team.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status. We are committed to building a diverse and inclusive team where everyone feels valued and respected. We encourage applicants from all backgrounds to apply. If you require a reasonable accommodation in the application or hiring process please contact our lead recruiter at (505)x 1224. Employment with Summit Electric Supply is atwill. This means that either the employee or the company can terminate the employment relationship at any time with or without cause or notice. Your application and resume will be kept confidential and used solely for the purpose of evaluating your qualifications for this and other potential job opportunities within Summit Electric Supply. Employment is contingent upon successful completion of a background check.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
