Global Security Operations Center Operator (Night Shift)

About the Role

Join the FastGrowing Security Industry and Make a Difference!  

Are you passionate about saving lives and protecting assets We have an exciting opportunity for you to join the rapidly expanding security industry in an entry level position working on site in Scottsdale AZ.

This is a great opportunity for candidates with a strong interest in security or who want to build a career in threat monitoring and intelligence. Although previous operational security experience is ideal we welcome applications from anyone with related experience and skills (e.g. research customer service or business management) who is comfortable working in a fastpaced environment. This includes recent graduates with a demonstrated interest in the security industry. Sibylline offers GSOC Operators a clear and established career progression pathway towards becoming skilled Intelligence Analysts within the private sector.  The hours for this night shift position are: 11PM 7AM.

No prior experience No problem! We offer some of the best industrystandard training to equip you with the skills and knowledge needed to excel in this field. We only require an associate degree and a solid commitment to making a difference. 

Join our team and be a part of an industry that is making a real impact on society. Please submit your application now to take the first steps towards a rewarding career now in the security industry. 

Qualifications :

Duties and Responsibilities

• Provide excellent customer service and ensure timely response to incidents alarms notifications and calls for service on their relevant shift.
• Ensure all forms of communications such as emails phone conversations and personal interactions are conducted in a confidential courteous and professional manner and documented appropriately.
• Maintain knowledge of the GSOC specific standard operating procedures.
• Manage lifesafety alarm communications reporting video management and access control functions at designated locations.
• Investigate and respond to alarms promptly.
• Evaluate and process information received from all available sources and respond with appropriate communication and dispatch procedures.
• Communicate security issues or emergencies by escalating information to department leadership local law enforcement emergency services such as EMT Fire Departments etc.
• Participates regularly in security/safety training programs to stay current on critical GSOC responsibilities and competencies inclusive of drills and tabletop exercises.

Minimum Training and Qualifications

• Strong and evidenced writing and communications skills
• Ability to think critically.
• A quick learner with the ability to multitask.
• Attentive organized and detailoriented.
• Comfortable working in a fastpaced environment.
• A strong team player with the ability to independently work as needed.
• Strong customer service skills.
• Fluent in English.
• Basic IT literacy.
• Flexibility and ability to work on a designated shift pattern as part of a 24/7 operation along with a willingness to assist the team with overtime as needed.

Preferred Qualifications

• College / University degree.
• Previous Security Operations experience.
• Proficiency in Microsoft Office applications.
• Familiarity with access control systems CCTV monitoring systems and incident management platforms.
• Experience with security applications such as Lenel and Genetec.

Additional Information :

Next Steps

Successful candidates will be invited to complete a writing assessment (at an arranged time to suit you) to test writing and analytical ability followed by a set of psychometric tests. Shortlisted applicants will then be invited to a final panel interview. In the current environment our interviews will be conducted virtually. 

The remuneration for this role is negotiable for the right candidate dependent on qualifications aptitude and experience.  The salary range is $18/hour $20.60/hour

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation gender ethnicity age political beliefs culture and lifestyle. The firm is committed to fostering a business culture that reflects these values and promotes equal opportunity. 

Remote Work :

No

Employment Type :

Fulltime