Veterinary Client Service Representative
Veterinary Client Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Description
We are seeking an upbeat selfstarter with customer service experience to join our swing shift team at All Valley Animal Care Center!
This is a parttime position so our ideal candidate will be able to work between 2 3 shifts a week which will include a combination of weekend and holiday shifts. Veterinary experience preferred
Schedule 4:00 pm to 1:00 am
Compensation $15/hr $17/hr additional $2/hr stipend after 8:00pm
The ideal candidate is:
- Professional
- Dependable
- Demonstrates a positive attitude
- Excellent Communication
- Enjoys working with awesome coworkers
- Superior customer service skills
- Loves pets and people
Job Duties:
- Providing quality professional service to all clients whether in person over the phone or through email. Readily acknowledges and engages clients and actively listens to their concerns. Serves as liaison between client and DVM.
- Promptly answering phone calls or replying to email messages and efficiently directing questions to the appropriate individuals. Demonstrates ability to triage situations and advise a client when an appointment is recommended. Makes reminder calls as necessary
- Accurately scheduling appointments and boarding reservations as applicable.
- Precisely dispensing pharmaceuticals as needed and calls in prescriptions to pharmacies.
- Using computer information system to accurately process client payments and maintain current client/patient records. Ensures appropriate forms are completed for euthanasia surgeries etc.
- Providing knowledgeable information to clients regarding our products and services.
- Accurately processing payments and balancing cash receipts.
- Assisting in maintaining the cleanliness of client areas.
Why work at All Valley Animal Care Center
Although our hospital mascot Forrest is reason enough to work here we also have an amazing team that works very well together.
If you are passionate about pets and providing exceptional customer service we want you to join our team! For more details about our hospital check out our website: today! We look forward to hearing from you!
Required Experience:
Unclear Seniority
Employment Type
Part-Time
