Customer Service Agent
Customer Service Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel Emmonak Dillingham King Salmon Cold Bay Dutch Harbor Kenai and Anchorage Grant Aviation provides scheduled air transport of passengers cargo and mail as well as air ambulance and charter service. Grant Aviation employs approximately 360 people.
We believe that air travel isnt a luxury its a necessity and we are committed to creating a safe friendly and reliable experience for all our customers.
Our company is built upon respect for our customers employees and communities and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional while staying true to our Alaskan roots and commitment to the personal touch.
POSITION: Customer Service Agent
Are you interested in:
- Booking reservations for passengers baggage and cargo.
- Resolving customer service issues.
- Processing payments in varying forms.
- Processing various reports and perform data input.
- Interacting with customers in person by email and/or over the phone.
- Performing additional duties as assigned.
Preferably you:
- Have a High School Diploma or equivalent (required)
- Have one (1) year of customer service experience
- Are able to lift approximately 20 pounds
- Live on the road system near our location
Your Perks:
- Medical dental and vision.
- Companypaid life insurance and AD&D.
- PTO and paid holidays.
- Flight benefits.
- 401(k) program.
- Employee assistance program.
- HSA for qualified plans.
- Voluntary life insurance and AD&D.
- Voluntary short and longterm disability.
- Voluntary accident critical illness and hospital indemnity.
Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: .
If this sounds like a fulfilling role for you please submit your resume today! We would love to have you on board as soon as possible!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
