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Job Description
Logistics Dispatcher
About Us:
Paraco Gas
Corporation is the largest privately held propane marketer in the Northeast. As
a local familyowned company with 50 years of experience in the propane
industry we are proud to be recognized as the 10th largest propane retailer
and 2nd largest independent marketer of propane nationally (LP Gas Magazine
Survey 2018). By putting customers first in everything we do our
professional services team our extensive fleet and our unparalleled supply
availability enable Paraco Gas to be an energy services leader.
Joining Paraco means you will be part of a growing company thriving in a highly
entrepreneurial fastpaced culture in which generous incentive plans reward
positive results. Our exceptional employees have access to industry leading tools resources and support helping you
to realize your full potential.
Position Overview
The Logistics Dispatcher serves as the central hub for daily operations providing vital support to field teams and ensuring smooth communication between internal and external stakeholders. This role is essential for managing service calls coordinating activities and addressing customer needs in a timely manner.
Key Responsibilities:
- Communication Hub: Act as the primary point of contact for service technicians and delivery drivers facilitating clear and effective communication regarding daily operations.
- Activity Coordination: Monitor and reschedule planned activities as necessary ensuring optimal resource allocation and minimizing service disruptions.
- Problem Resolution: Identify and address obstacles or additional requirements that may prevent the fulfillment of customer expectations. Follow up diligently to ensure issues are resolved.
- Emergency Prioritization: Assess and prioritize emergency situations that impact internal and external customers ensuring prompt and effective responses.
- Performance Monitoring: Keep track of field operations to provide updates and insights on ongoing activities enabling better decisionmaking.
- Documentation: Maintain accurate records of all communications schedules and changes to ensure transparency and accountability.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fastpaced environment.
- Problemsolving skills with a focus on customer satisfaction.
- Experience in dispatch or operations support is preferred.
- Proficiency in relevant software and communication tools
Qualifications:
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fastpaced environment.
- Problemsolving skills with a focus on customer satisfaction.
- Experience in dispatch or operations support is preferred.
- Proficiency in relevant software and communication tools.
Working Conditions:
- This role may require flexibility in hours to accommodate varying operational demands. Dispatchers may work in an office environment with potential for remote communication.
Were looking for the following abilities and skills:
- The ability to work the following shift:
- Monday to Friday11 AM to 7:30 PM
- Punctuality and dependability.
Power your journey. Apply at Gas proudly offers our
colleagues exceptional benefits including but not limited to medical Rx
Vision and Dental a 401(k) plan with company match paid time off company
holidays tuition reimbursement uniforms propane discounts & more.
Monday to Friday 11 AM to 7:30 PM
Employment Type
Full-Time
