Country Service Manager - Food
Country Service Manager - Food
Posted on :
21-05-2025
Employer Active
1 Vacancy
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Job Description
- Responsible for sales activities of service in assigned countries.
- Promote service products (Spare part service and upgrade/modernization) to achieve sales goals commercial responsibility from offer clear order TNS and collection of overdue receivables.
- Work closely with the customer service team within the department to deliver part & services in a timely manner. Aligning and exchanging with new machine ASMs.
- Coordinate and steer Agents in the region; targetsetting and monitoring definition and tracking of measures. In areas without Agents targetsetting and measure definition/monitoring.
- Conduct the market analysis for market potential follow by the product portfolio planning and strategies for short term and long term.
- Provide monthly forecasting and pipeline management.
- Responsible for customer complaints and problem solving.
- Build/ maintain close relationship with customers and Agents. Customer visits for technical / sales discussion and promote service products.
- Cooperation with manufacturing sites for all required support and project delivery.
- Understand the technical requirements regarding Service of our customers and offer solutions together with the manufacturing plants
Qualifications :
- Bachelor or Master Degree in Engineering or/and other fields
- Minimum of 3year experience in technical sales automation system solution preferably in machinery industry or technical industrial products
- Good experience with MS Office CRM. Experience with SAP is preferred
- Good English both in spoken and writing
- Strong customers orientation; detailoriented and excellent problemsolving skills
- Strong communication skills and able to handle multiple tasks using organizational skills
- Proven ability to work independently on your own initiatives as well as in a team environment with ability to travel in the region.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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