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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner.
Duties include operating and maintaining transportation vehicles with a focus on safety and customer courtesy.
Assist guests in the handling of luggage and large packages.
The driver may open the car door for guests.
Educate passengers with regard to local information.
Performing daily pretrip and posttrip vehicle inspections.
Performing minor maintenance tasks on the vehicles when necessary.
Fuelling the vehicle.
Ensuring that periodic scheduled vehicle maintenance is completed and reported.
Documenting customer usage.
Preparing trip reports.
Preparing accident and incident reports as necessary.
Assisting guests in and out of the vehicle.
Providing other services as requested by management when not engaged in transportation service.
Should be familiar with the roads and landmarks in the UAE (Especially Dubai).
Should also be knowledgeable of all local rules of the road.
Coordination and information with the Concierge Front Office and other departments.
To effectively handle all guest requests.
He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Other duties as assigned
Carry out any other reasonable task (which may not be stated here) as requested
Review and update the Logbook.
Be smart well groomed and maintain a friendly and cheerful disposition all the times.
Report regularly on happening to FOM/Doirector of Operations.
Maintain associate relations.
Resolve guest complaints.
Ensure the services are up to the required standard.
Check hotel situation occupancy functions groups and VIPs.
Attend training classes as per schedule
Show fullest cooperation and respect within the team and other departments
Is aware of the daily activities and has product knowledge of all the hotel facilities
Qualifications :
Diploma or degree in vocational hospitality 1 3 years experience in 45 star Hotel
Additional Information :
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
