Sales Force Technical Consultant

We are looking for a Salesforce Technical Consultant to join our inhouse line of business systems team. We are looking for an experienced and enthusiastic candidate with both a functional and technical understanding of the Salesforce Platform.

Our Salesforce Technical Consultant will be heavily involved in our projects and would be responsible for Salesforce configuration. You will work alongside Business Analysts a Technical Consultant and a Senior Technical Consultant/Developer to help design develop and deploy internal Salesforce projects and BAU changes all while learning and growing your skill set.

Using their expertise the successful candidate will quickly assimilate our current organisational situation business processes and supporting applications in order to play a key role in the design and delivery of future Salesforce enhancements. In doing so the successful candidate will be a key player in major projects with multiple departments and stakeholders playing an integral role in our systems transformation programme.

• Ownership towards the architecture of Salesforce
  
• Assist with the configuration and customisation in different Salesforce offerings including Sales Cloud D&B Pardot DocuSign CPQ and other SFDC products.
  
• Create profiles permission set custom permission & implement security/sharing rules at object field and record level.
  
• Design custom objects custom fields record typebased page layouts custom tabs
  
• Knowledge on custom setting custom metadata Types and custom labels.
  
• Create custom reports and dashboards.
  
• Set up validation rules approval processes and workflows.
  
• Perform manual and/or automated data entry/data cleanup as required.
  
• Work on documentation and preparing training materials.
  
• Working with other system owners of connected systems such as Workday Pardot DocuSign MuleSoft etc.
  
• Delivery of technical reviews and demos to IT Support teams ensuring changes to Salesforce have no adverse impacts to other applications.
  
• Provide second line support for Salesforce acting as an escalation route for our business support team.
  
• Work with operational teams worldwide as required.
  

Requirements

• Handson experience using and implementing Salesforce Sales Cloud ideally with knowledge of Pardot DocuSign and CPQ in addition configuring App Exchange integrations with external solutions.
  
• Custom Development (workflows process builders and flows)
  
• Salesforce Administrator Certification desirable.
  
• Ideally experienced using Gearset and Global Gitlab for deployments or other deployment tools are advantageous.
  
• Demonstrable experience of covering the complete project life cycle in a structured environment (agile methodology) working in sprints.
  

Organisational skills personal efficiency time management skills and the ability to prioritize competing demands are key.

• Communication skills Communicates in written oral and presentation formats to best represent and express user and organisational requirements to audiences up to midlevel management.
  
• Working as part of a Team Emotional intelligence the ability to build relationships and collaborate with others is vital. Encourages and maintains a sense of fun.
  
• Adaptability and Agility Confident managing activities across more than one project simultaneously. Able to adjust to the unexpected intelligently and calmly assessing impact and options. Comfortable working in a fastpaced dynamic environment with crossfunctional teams both internally and externally.
  
• Role model & ethical practice As a member of the team you will be expected to demonstrate and lead on the values initiatives and culture of the organisation
  
  
  

Benefits