Our client provides businesses with a professional phone system that enables teams to manage customer calls efficiently. The goal is to help businesses improve the quality of their customer interactions.
They are in an exciting growth phase and are looking for a Senior Product Designer. If you re deeply interested in product thinking and want to grow into a future Product Manager this role is for you. This role is not just about visual design. It is for someone who wants to understand customer needs drive product improvements and own the user experience endtoend.
Role Overview
Who This Role is For
- You are a Senior Product Designer who wants to move closer to product management.
- You are not just looking for a design task role. You want to think solve lead and shape outcomes.
- You care deeply about how your work impacts the user and the business.
What You Will Do
- Lead the entire design process for features and products from concept to shipping.
- Work closely with product managers to shape strategy define problems and design for outcomes.
- Partner with engineers to ensure product experiences are delivered as intended.
- Talk to customers to understand their needs and test your solutions.
- Review product usage data regularly and make recommendations based on insight.
- Improve the visual consistency clarity and usability of our platform.
- Help build a strong design culture where clarity feedback and product ownership are valued.
Requirements
- At least 6 years of experience designing consumerfacing digital products.
- A strong desire to grow beyond visual or interface design and participate in product definition research iteration and decisionmaking.
- Experience working closely with product managers engineers and customers to shape product direction.
- A personal portfolio that shows a clear process from idea to execution with user impact.
- Excellent written communication. You must be able to explain your design decisions and product thinking clearly.
- Proven ability to use data interviews and experiments to inform your work.
- Strong attention to detail and care for usability especially in mobilefirst design.
- Interest in business problems. You enjoy solving real customer pain not just crafting screens.
- Experience working in a fastpaced environment or earlystage company.
- You must want to take ownership be accountable and contribute beyond your design scope.
Benefits
What We Offer
- Competitive salary and benefits.
- A highimpact role with ownership.
- Opportunity to transition into a Product Manager role over time.
- A chance to shape the experience of thousands of entrepreneurs across Africa.