IN_Senior Associate _Account Manager_OC-Central_Advisory_Pune
IN_Senior Associate _Account Manager_OC-Central_Advisory_Pune
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior AssociateJob Description & Summary
At PwC our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection prioritisation and resource allocation to facilitate successful project delivery.In project management at PwC you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.
Why PWC
At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences for each other. Learn moreabout us.
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description & Summary: An Account Manager isresponsible for managing client relationships ensuring customer satisfaction and driving business growth within a act as the primary point of contact for clients understanding their needs and collaborating with internal teams to deliver solutions and achieve business objectives.Key responsibilities include developing and maintaining strong client relationships managing contracts and identifying opportunities for growth
Responsibilities:
Client Relationship Management:
Developing and maintaining strong relationships with assigned clients.
Understanding client needs and goals.
Acting as the primary point of contact for clients.
Responding to client inquiries and requests promptly.
Account Management:
Managing client accounts including onboarding ongoing service delivery and renewals.
Monitoring account performance and identifying areas for improvement.
Managing contracts including negotiation and renewal.
Business Development:
Identifying and pursuing new business opportunities within existing accounts.
Developing and implementing account strategies to drive growth.
Working with internal teams to deliver solutions that meet client needs.
Customer Satisfaction:
Ensuring client satisfaction through excellent service and support.
Addressing client concerns and resolving issues promptly.
Gathering client feedback and communicating it to internal teams.
Reporting and Analysis:
Tracking key account metrics and generating reports.
Analyzing client data to identify trends and opportunities.
Preparing status reports on accounts.
Mandatory skill sets:
Client Relationship Management Strategic Account planning Sales forecasting and Pipeline Management Contract negotiation & management
Preferred skill sets:
Client Relationship Management Strategic Account planning Sales forecasting and Pipeline Management Contract negotiation & management
Years of experience :
47
Education qualification:
BE//MCA/MTech/MBA
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering Master of Business Administration Bachelor of TechnologyDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Account Planning Client Relationship ManagementOptional Skills
Accepting Feedback Accepting Feedback Active Listening Agile Methodology Analytical Thinking Business Process Improvement Communication Costing Creativity Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity IT Project Lifecycle Learning Agility Optimism Process Mapping Process Standardization Program Management Project Budgeting Project Coordination Project Delivery Project Documentation Project Governance 19 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
