Sr Manager â Space planning (Floor Planning) Analytics (Retail)
Sr Manager â Space planning (Floor Planning) Analytics (Retail)
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industryfirst accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From largescale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fastmoving innovationdriven environment love building and deploying cuttingedge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cuttingedge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.
Inviting applications for the role of Senior Manager Space planning (Floor Planning) Analytics (Retail)
In this role you will be responsible for optimizing category and product spacing and placement within retail stores using analytical and creative skills to ensure right allocation of space and flow of merchandise.
This role involves collaborating with crossfunctional teams analyzing data and implementing strategies to maximize the use of physical retail spaces.
Roles and Responsibilities
Accountable for ensuring accurate implementation Space planning strategies and activities carried out by the team.
Ensuring right space allocations to maintain right flows and adjacencies
Ensure compliance with the established internal control procedures
Manages maintains reviews and improves the SLAs critical metrics and other Business and Customer Metrics in line with our business strategies.
Ensure team is trained on all corporate/process and skillbased trainings and knowledge retention and improvement in the team
Review the SOP Documentation and content creation/improvement.
Proactively identify the issues or client needs and act
Lead the monthly governance meeting with the clients process leader and maintains a strong client relationship with the key stakeholders
Define Roles and Responsibilities for each role within Operations together with goals and objectives.
Drive continuous improvement Process optimization Implement process standardization simplification and automation to enable efficient and effective delivery of Space planning capabilities.
Collaborate with crossfunctional teams to ensure alignment of teams initiatives with overall business strategies.
Lead coach and develop a team of Members aimed at delivering highly productive processes and program.
Performance management: To observe assess & record Team member performance on key metrics and leverage this data for pay & hike recommendations.
Succession planning: To identify plan & activate backups in cases of Team member movement attrition etc. via timely training & coaching.
Staffing & hiring: To understand job & skill requirements & conduct timely hiring to staff the team to manage expected outcomes.
Maintain attrition at the lowest level as per corporate target and proactively plan & execute people movement during high volume or attrition.
Leads and supports the operations and governance inclusive of people process policies and oversees systems maintenance.
Tools and Technology
Space Planning Software:
JDA/Blue Yonder Space Planning/ Relex Solutions/Nexgen/ Dotactiv/ Apollo Retail or any other industry specific space planning tools
Data Analytics and Visualization:
Microsoft Excel Tableau Power BI
Minimum Qualifications
Bachelors or Masters in Retail/Operations Management/ Civil/Interior designing.
Prior retail/Space planning/ Operations experience
Preferred qualifications
Selfdirected focus and ability to prioritize within an ambiguous environment.
Ability to execute and follow through on highquality output with limited oversight.
Exceptional analytical & problemsolving skills with attention to detail and ability to make databacked decisions
Ability to thrive in a fastpaced dynamic environment
Ability to execute and follow through on highquality output
Ability to work with crossfunctional teams and influence/rally/align them towards a common org/business goal.
Strong verbal & written communication skills.
People management experience
Ability to balance priorities across multiple internal and external stakeholders
Ability to learn new systems quickly and leverage systems and information to influence others
Why join Genpact
Lead AIfirst transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain handson experience worldclass training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fastmoving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a valuesdriven culture Our courage curiosity and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
