Location: Remote Based in Greece
Employment type: Fulltime
Work model: Fully Remote in Greece
Join Our Team: Dutch Speaking Customer Service Representative Remote Position in Greece
Some of your daily tasks:
- Communicating through various channels (email chat & phone) to address product or service issues.
- Advising customers on the proper use of their electric appliances.
- Handling customer complaints in an efficient manner clarifying their needs and determining the cause of the problem.
- Expediting corrections and/or adjustments; following up to ensure resolution.
- Assisting with the processing of refunds or exchanges.
- Arranging the placement of orders.
Well love it if you have:
- High level of fluency in Dutch.
- Good communication skills in English.
- Customer support/troubleshooting experience will be appreciated.
- Familiarity with the brand is preferred.
- Strong verbal and written communication skills utilizing active listening.
- Experience within the household appliance/commercial equipment industry is a plus.
- Comfortable with the use of basic technology tools.
- A positive cando attitude that shines through every interaction.
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you))
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to WorkCertified Company that fosters diversity offering equal opportunities to all
How to Apply Dutch Remote Customer Service Job Greece
If you have a passion for customer care fluency in Dutch and English and the motivation to deliver outstanding service while working remotely in Greece we invite you to apply. Submit your application and resume in English. Become a valued member of our remote customer support team!