3rd Line IT Technician - Skipton
3rd Line IT Technician - Skipton
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Job Description
3rd Line IT Technician
SkiptonCompany Car
Excellent Benefits: 25 days holiday plus your birthday off bonus scheme company car pension scheme private medical insurance healthcare and wellbeing scheme life insurance free parking gym membership and regular company events.
Hours: Fulltime Monday to Friday 9 5pm officebased with travel required
An excellent opportunity for experienced and proactive 3rd Line IT Technician to join a wellestablished and growing IT support company based in Skipton. This is a fantastic opportunity to join a friendly and supportive team working in a fastpaced environment where no two days are the same.
As a key member of the MSP team youll act as an escalation point for technical issues and provide both remote and onsite support to customers. This is a varied role where youll work across a broad tech stack helping to deliver excellent service to a wide customer base.
Key Responsibilities:
- Act as the final escalation point for the Service Desk team
- Deliver highquality technical support and solutions to clients
- Oversee technical projects from start to finish
- Attend client sites to provide onsite support
- Collaborate with colleagues to meet team goals and ensure customer satisfaction
Experience:
- Proven experience in a 3rd Line IT Support role
- Knowledge across: Windows Server Azure Exchange Office 365 Active Directory Networking Firewalls WAN HyperV Veeam QNAP Sonicwall VoIP and Aruba
- Strong communication and time management skills
- Ability to manage projects and work under pressure
- Positive reliable and professional attitude
If you have the experience and are looking for a new challenge apply now or contact Louise at Unity Resourcing
Required Experience:
IC
Employment Type
Full-Time
