Claims Handler â Marine & Cargo (Entry-level candidates considered)
Claims Handler â Marine & Cargo (Entry-level candidates considered)
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Job Description
Company:
MarshDescription:
We are seeking a talented individual to join our Marine & Cargo Practice team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
Marshs Global Marine & Cargo Practice is a leading broker and adviser to the maritime and logistics industries on risk and insurance issues. Key areas of expertise include; Hull and Machinery Marine liability Protection and indemnity & Marine Cargo.
The successful candidate will work in the Marine Cargo Claims team within the Global Marine Cargo and Logistics Department.
This is a fantastic opportunity for a talented individual to make the move into a specialised and highly interesting claims area where excellent support and development will be provided.
What can you expect
- Negotiate with Insurers to achieve the most beneficial claim outcome for the Client
- Collate reviewand interpret claim documentation to negotiate the best claims settlements for Clients
- Meet agreed standards of accuracy service work volumes and other performance targets in line with bespoke Client SLAs and BSC targets
- Handle and case manage claims/recoveries and contribute to the satisfactory resolution of complex and/or contentious issues
- Manage claims/recoveries for global clients.
- Build and maintain strong working relationships with colleagues clients insurers and third parties.
- Use internal systems to record and update information.
- Manage and prioritise your own workload in order to meet deadlines and maintain Service Level Agreements (SLAs).
What you need to have:
- Strong attention to detail with a methodical and conscientious approach.
- Solid planning and organisational skills.
- Quick to take onboard new information which is technical in nature.
- Analytically minded with the ability to resolve complex queries.
- Excellent written and verbal communication skills.
- Negotiating and Influencing skills.
- Good numeracy skills.
- Able to promote continuous improvement and respond positively to change.
What makes you stand out
- Demonstrable Claims handling experience
- Cert CII
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your wellbeing.
Employment Type
Full-Time
