Client Support Specialist
Client Support Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who are we
Were a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group were on a collective mission to help the working world thrive.
The role
What will you be doing
Client AdministratorLocation: Basingstoke (minimum 23 days a week in office)
Salary: 25k
What will you bring
We are looking for a Client Administrator to provide our customers with an excellent onboarding and renewal experience whilst delivering accuracy attention to detail and exceptional customer service.
You will liaise with internal and external clients/brokers working collaboratively as a team using the most appropriate communication method. Your attention to detail and accuracy will be key when uploading monthly data files and reconciling the member data for client invoices.
In this role you will:
- Build and maintain effective relationships with all clients/brokers.
- Manage prioritise and take accountability for own workflow to maintain quality of service.
- Have excellent administration communication skills both written and verbal.
- Challenge current processes and explore new ways of working for continuous improvement.
- Be able to adapt and be flexible due to changing priorities.
- Have a willingness to maintain and develop own technical knowledge and expertise in all products processes and procedures.
- Demonstrate the ability to work in a team as well as on own initiative.
- Have strong IT skills including Microsoft and Excel experience.
The ideal candidate will have proven experience in a customer focussed environment preferably within financial services insurance or within a regulated environment.
The successful Client Administrator can expect:
- Generous Bonus
- Company funded Health Cash Plan
- DC Pension scheme
- Life medical and income Insurance
- Access to remote GP nutrition coaching personal training unlimited mental health support and medical 2nd opinion
- 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
- Salary sacrifice electric car scheme with free on site electric chargers.
#LIAM1
Why join us
At Unum weve created a workplace where people feel supported to progress and grow and can see their ambitions coming to life.
Weve built a supportive inclusive environment where you can be yourself whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth your possibilities are endless.
If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process please send a request to .
Company:
Unum UKRequired Experience:
Unclear Seniority
Employment Type
Full-Time
