Executive Assistant to Chief Operating Officer

Role OVOView

Team: Assistants Team

Salary banding:

Experience: MidLevel

Working pattern: FullTime

Reporting to: Lead Executive Assistant

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words:Fast Varied Collaborative

Top 3 qualities for this role: Adaptive Resilient Solution Focussed

Where youll work:

At OVO we understand that a one size fits all approach doesnt work for everyone. Thats why we created the OVO Way of Flexibility.

This role is based in London providing a dedicated space for collaboration connection and teamwork. Theres an expectation to be in for company meetings board meetings team events and occasional travel when needed to support on the ground for the COO team and within the Assistants Team.

Everyone belongs at OVO

At OVO we are on a mission to solve one of humanitys biggest challenges the climate crisis. And we know it takes all of us to change the world. Thats why we need diverse people from all abilities gender identities ethnicities ages sexual orientations life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So naturally the team youll be joining plays a gigantic role in making that happen. Heres how:

• You will be part of the Assistants team reporting into the EA to the CEO. This is a great opportunity for a business focussed EA who would like to join a fast paced tech organisation where EAs provide strategic support regularly collaborate and act as a department
• This is an excellent opportunity for a business focussed EA who would like to gain further exposure in a fastpaced technology environment with a genuine interest in looking to build a strategic partnership. You will be of invaluable support to the COO and set the standard as Senior EA for the wider Assistant team within the Operations area.
• This is a hybrid role with travel required into our London office (minimum 3 days a week) and wider travel to events and/or our hubs in Bristol and Scotland is also to be expected on a monthly basis depending on events projects/ support requirements etc.

This role in a nutshell:

This role is an excellent opportunity for an experienced and business focused EA to join a fast paced team with a broad remit. Operations is the largest function within OVO (with over 80% of our people) and is responsible for all customer facing inlife experiences.

The ideal candidate will have proven EA experience at CSuite level in a fast moving tech organisation ideally supporting within Operations area or will have a genuine interest and awareness of the industry. Some qualities that are key to the success of the role are listed below;

• Influential on team pushes and holds accountable to deadlines without ego Self awareness as well as business/team awareness
• Team player Collaborating and being part of assistants community sharing knowledge learning where appropriate to correct audiences at correct times
• Communication Excellent written and verbal communication with a natural ability to effectively communicate across all levels and build strong working relationships with key stakeholders
• Organisation Ability to prioritise workload and demonstrate adaptability while simultaneously owning several everchanging projects
• Goal and deadline oriented Selfdriven and motivated with an ability to show initiative in all situations and the ability to take ownership for actions
• Strict confidentiality this role is party to highly sensitive information important in protecting our employees and our business
• Flexibility to travel This role requires regular travel and there is an expectation to travel with the team/ leaders as and when requested/ required (between London/ Bristol/ Scotland)
• Management You will be happy to work as part of a collaborative team and manage assistants within Operations are direct reports of the COO by coaching mentoring and providing general support. You will also work closely with senior EAs / line managers to set the standard for ways of working by being a resource for information and processes
• Adaptable There may be other ad hoc support required at times if requested by your line manager the COO and their leadership team. The Assistants team at OVO work closely by sharing knowledge collaborating and acting as a department in the business. Cover for other EAs is standard and will be required during annual leave periods and occasionally leaning into other areas of the business as and when needed.

Your key outcomes will be:

You will provide strategic Executive Assistant support to the COO and their leadership team the role is an extremely fast paced and varied role with the need for a proactive agile approach to problem solving the role includes but is not limited to the key responsibilities outlined below;

• Provide 360 support to the COO acting autonomously on their behalf and helping with priority setting / workload management
• Event support including planning engagement events across operations including but not limited to Leadership offsites Monthly meetings Village halls Training Plan Zero days etc. As well as running the logistics for the day of the event (e.g. room set up catering materials etc.)
• Arrange local national and international travel and support with coordinating complex itineraries and building agendas for trips
• General administrative tasks such as booking travel processing expenses booking restaurants processing invoices raising purchase orders etc
• Full inbox management managing incoming emails responding on behalf of the COO flagging emails accordingly and archiving old mail while keeping a high level of confidentiality
• Complex and proactive diary management a combination of in day and forward management as well as arranging meetings across several timezones with various internal and external stakeholders
• Engagement eyes & ears supporting with team engagement strategies plus acting as key communicator
• External and internal stakeholder management/ representation of the COO office
• Strategic partnership/ collaboration with the COO and their leadership team.
• Collaboration with the Assistants team

Youll be a successfulEA to COO at OVO if you

• People savvy. You read situations quickly flex your communication style and build strong relationships across all levels.
• Confident communicator. Whether its a wellworded email or an event ready presentation your comms hit the mark.
• Proactive and discrete. You anticipate needs solve problems before they escalate and handle sensitive information with total professionalism. Youre focused and committed to making the people around you thrive
• Selfdriven and motivated. with an ability to show initiative in all situations and the ability to take responsibility for actions
• Collaborative. Keep priorities aligned actions on track and communication flowing between the COO and the wider leadership team.
• Project participation: Dive into team initiatives event planning strategic offsites and project coordination.
• Comms and prep: Support with the details on briefing packs decks reports and stakeholder communications
• Culture contributor: Help build team spirit and momentum whether its coordinating an away day or keeping a finger on the pulse of what people need and how people feel.
• Tech Savvy. IT literacy across a variety of tools such as GSuite Slack Workday Agiito (systems experience is not essential)
• Balanced and focused Someone who remains calm under pressure with exceptional attention to detail

Lets talk about whats in it for you

Well pay you between 48250 and 69480 depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us and you flexibility to match your experience to our zero carbon mission.

Youll be eligible for an ontarget bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVOand theres flex pay. Well give you 9% Flex Pay on top of your salary 4% of this is auto enrolled into your pension and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits including our green benefits which weve put at the heart of our offering add to your pension or even take it as cash.

Heres a taster of whats on offer:

For starters youll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level critical illness cover life assurance health assessments and more

For your wellbeing
With gym membership travel insurance workplace ISA will writing services dental insurance and more

For your lifestyle
With extra holiday buying discount dining home & tech loans and supporting your favourite charities with giveasyouearn donations

For your home
Get up to 400 towards any OVO Energy plan plus great discounts on solar smart thermostats and EV chargers

For your commute
Nab a great deal on ultralow emission car leasing plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people we need to listen to each others experiences and find ways to build a truly inclusive and diverse workplace. As part of this we have 8 Belonging Networks at OVO. Led by our people for our people so when you join OVO you can play a part big or small with any of the Networks. Its up to you.

Oh and one last thing...

Wed be thrilled if you tick off all our boxes yet we also believe its just as important we tick off all of yours. And if you think you have most of what were looking for but not every single thing go ahead and hit apply. Wed still love to hear from you!

If you have any additional requirements theres a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.

Required Experience:

Unclear Seniority