Front Office Associate (Part Time)
Front Office Associate (Part Time)
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Job Description
POSITION SUMMARY
Through the Welsh Gateway of History. Onto the Greens of Legends.
From the moment you turn down the drive and walk through the 16th century gatehouse youll be part of our momentous history. Where Legends and Legacy meet. St Pierres tale since 1065 has ties to King Henry V the crown jewels and J K Rowling this former Manor House has a deeprooted history waiting to be discovered.
Together with a warm Welsh welcome and stunning Wye Valley setting Delta Hotels by Marriott St Pierre Country Club is the perfectplace to start and develop your hospitality skills and build your career with the number 1 Leader in Hospitality Worldwide.
The impact youll make
First impressions are everything. And youll set the tone for every guests stay. With a genuinely warm welcome youll be ready with answers to any questions and happy to offer information about hotel services facilities and the local area. Anything to help make their visit that bit more special. And creating the smoothest checkout experience youll make sure they leave us happy too.
Perks you deserve
In addition to an hourly rate of 12.31 ensuring you are paid for every hour worked well support you in and out of the workplace by offering:
- Health & Wellbeing complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
- Meals Tasty and Varied Meals in our Associate Dining Facility
- Uniform
- Discounts Enrolment in Perks at Work Access to unlimited deals from retailers to restaurants cinemas and more
- Travel Discounted Hotel Accommodation Worldwide for you and your Friends & Family 20% F&B Discount 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
- Holidays 20 days holiday plus 8 Bank Holidays increasing with service
- Pay Annual Performance Related Pay Review
- Health Cycle to work scheme
- Pension & Life Assurance
- Flexibility do you need flexibility in your life talk to us as we know work life balance is important
- Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Develop and Grow Comprehensive Training and Development programs
- Career career progression opportunities are endless as the #1 leader in hospitality worldwide
- Celebrate Awards and Recognition Celebrations
- Events Monthly Calendar of Associate Focused & Fun Events
What youll do
- Process guest checkins assigning rooms and activating room keys
- Coordinate with Housekeeping to track readiness of rooms for checkin and report any guest concerns
- Answer respond to and process all guest calls messages questions or concerns
- Give guests information and directions regarding property and local areas of interest
- Process checkouts and resolving any disputed charges
- Process payments and room charges
- Confirm reservations and cancellations running daily reports on the number of arrivals and departures
What were looking for
- A warm peopleoriented demeanour
- A teamfirst attitude
- Positive outlook and outgoing personality
- Flexibility problemsolving skills and multitasking ability
With this role you will be working 20 hours per week over 3 days including weekends on a mixture of early and late shifts do you need flexibility in your life We are happy to discuss this with you!
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Employment Type
Part-Time
