House Porter
House Porter
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1 Vacancy
Job Description
COME AND JOIN US . . .
We are currently seeking a professional conscientious and diligentHouse Porter to join our Accommodation Services team.
The on target earning potential for this role is 32310 / per annum based on a 40 hour contract comprising a base salary of 27310 plus a qualified estimate of 5000 in gratuities and service charge.* As a member of the Gleneagles team you will also enjoy a fantastic range of perks benefits and rewards
ABOUT GLENEAGLES
One of the worlds most iconic luxury hotels and sporting estates Gleneagles has been making memories for a century. Crowned Employer of the Year at the 2024 Cateys and The Times and Sunday Times Hotel of The Year 2024 everything we do is about surpassing expectations and creating unrivalled adventures for our guests.
WORKING AT GLENEAGLES
Were devoted to making our people feel as valued as our guests. In this way we strive to support the whole you not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career some work seasonally while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours youd prefer to work were open to flexible working requests and offer hours shift patterns and contract types to suit everyone.
Location; Auchterarder just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr) Glasgow or Dundee (50mins) Stirling and Perth (25mins).
Heres a bit more detail on what we see you doing in this role:
- Proactively supporting a number of different subdepartments working within a strong team of porters to make sure we consistently deliver an efficient and intuitive service across the estate
- Your attitude and approach are always fresh; no matter how many times a guest request is presented to you to your guest its the first time always responding in a warm professional manner
- Applying huge attention to detail maintaining tidy back landings and staff staircases; reporting any maintenance required in any public areas; supplying and fitting any necessary replacements e.g. lampshades
- Always supporting your team youll help service rooms when required and high heavy duty cleaning on a routine basis; assisting also in the collection and delivery of dirty/clean linen always maintaining tidy corridors and services
- Making sure all cots extra beds highchairs and fans are clean tidily stored and maintained in safe working order always ready for use
- When on Mini Bar attendant duty youll ensure all mini bar consumption is recorded accurately and shared with the coordinator for precise charging youll also ensure our guest mini bars are fully restocked
- Carrying out simple maintenance requests eg rehooking curtains removing/replacing nets changing shower outer curtains.
- Collecting and unpacking stores items and also distributing all recyclable materials to the appropriate storage areas
- Attending monthly departmental team meetings and proactively sharing your thoughts and contributing to the team
- Interacting with our guests always warm professional helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way
The kind of person were looking for:
- Ideally you have experience in a similar however well provide you with full training for your new role
- Highly motivated and possessing an immense sense of pride in your work; youre passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive can do attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; youre well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard supports each other and above all has fun along the way
- A strong grasp of English written and spoken language is required as you will be completing standard forms recording events on a regular basis and interacting with our guests; additional languages would also be beneficial
Whats in it for you:
Time to let your hair down
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food & Beverage Country Pursuits Spa and Hair Salon (MonThurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for 50.00 per annum
Treats in your pocket
- Flexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately or you can save them up over a number of months for perks that cost that little bit more. All this gives you greater choice so you can pick the things that mean the most to you!
- Free pay day lunch and monthly drinks offers
- A generous refer a friend scheme
Be our guest
- Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at 95.00 per night a benefit available upon completion of 12 months service
- Friends & Family discounted rate of 225 275 B&B per night at Gleneagles
- Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels located across some spectacular locations including London Paris Rome Dubai Doha Rio NY Chicago and name just a few
- Subsidised single occupancy ensuite accommodation available on our estate
Investment in your development and wellbeing
- Pension scheme
- Life Insurance
- Employee Assistance Programme offering support and confidential advice for you and your family when you need it most
- Ongoing investment in your personal development with access to internal and external training qualifications and programmes
- Internal career opportunities across a wider range of specialisms and departments
- Monthly recognition programme
- Volunteering day every year with a charitable partner of your choice
- Complimentary access to our staff gym
- Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
*About gratuities & service charge:
- Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a prorata basis regardless of your role
- It is estimated that in 2025 our fulltime employees can expect to receive around 5000 in addition to their annual salary
If you are our next House Porter please forward your most recent CV to us today!
INDO
Employment Type
Full-Time
