Receptionist
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS Internal Firm Services OtherManagement Level
AssociateJob Description & Summary
At PwC our people in property management focus on providing strategic advice and solutions for clients in the real estate industry helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions leasing asset management and development projects.In facilities and infrastructure management at PwC you will focus on creating and maintaining efficient and effective operations of physical workspaces including maintenance security and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.
Driven by curiosity you are a reliable contributing member of a team. In our fastpaced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Financial Responsibilities
Adhere to the allocated budget for the administrative function of the office.
Customer Service Responsibilities
Greet visitors and ensure all callers and visitors are dealt with promptly courteously and accurately.
Ensure visitors are made comfortable met on time by their host shown to the appropriate room and assisted with parking if relevant.
Internal Process Responsibilities
Operate the switchboard.
Screen and route incoming telephone calls take messages and answer incoming queries.
Maintain visitor and caller logs.
Answer queries from visitors and callers and refer them to the appropriate person.
Perform general maintenance of the reception area.
Manage client room bookings.
Manage smart office catering invoices ensuring cost centers and approvals are submitted.
Manage smart office parking and support staff for adhoc bookings.
Manage floor operations e.g. cleaning and facilities management.
Act in accordance with regulations.
Perform other administrative duties as required.
Oversee mailroom operations for external deliveries and courier services with the support of office administrators.
Grant temporary access cards to staff as needed.
Manage Office Administrators (OAs) and ensure they submit their leaves appropriately.
Learning and Growth
Work towards being a highquality internal service provider and ensure that all administrative support requirements are being met.
Act as a key resource and liaison to other functional areas of the business building crossfunctional relationships as needed.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Architectural Management AutoCAD (Drawing Software) CAD Standards CCURE (Security Management Software) Communication Corrective Maintenance Correspondence Management Cost Management Coworking Space Management CrossFunctional Team Coordination Customer Experience (CX) Strategy Demand Management Emergency Response System Maintenance Emotional Regulation Empathy Environment Health and Safety (EHS) Program Development Event Execution Facilities Engineering Hoteling Inclusion Insurance Administration Integrated Workplace Management System (IWMS) 56 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Employment Type
Full-Time
