Shopify Operations Manager -
Shopify Operations Manager -
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Job Description
Job Title: Shopify Operations Manager
Location: Remote (EST Time Zone)
Salary Range: up to 4000 USD
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Sagan provides a highperformance remote work environment ensuring access to worldclass opportunities for toptier professionals.
About the Company:
Sagan represents a fastmoving consumer brand in the cannabis and wellness space that is redefining how people use THC. The team is small sharp and executiondriven with a strong focus on DTC and wholesale ecommerce as key growth engines. They operate with speed creativity and a commitment to building bold designforward experiences for a growing customer base.
Position Overview:
The Shopify Operations Manager will own the daily operations of the companys Shopify storefront and wholesale platform. This role is perfect for someone with sharp attention to detail and a handson mindset who thrives in fastpaced eCommerce environments. Youll work closely with growth marketing and customer support teams to ensure everything runs smoothly and continuously improves.
Key Responsibilities:
- Manage daily Shopify operations: product uploads pricing updates merchandising and promotions.
- Monitor site performance troubleshoot issues and coordinate with developers/freelancers.
- Optimize site UX to drive conversions and increase AOV.
- Maintain SEO tagging image assets and accurate product catalog.
- Build and manage dashboards for ecommerce KPIs (traffic AOV LTV retention).
- Support marketing and retention campaigns via tools like Klaviyo Skio and Okendo.
- Coordinate thirdparty platforms (DoorDash GoPuff Soberish Airgoods etc.).
- Handle wholesale portal updates and B2B order entry.
- Install/configure Shopify apps to support performance and functionality.
- Flag customer issues and collaborate with CS (via Gorgias) for resolution.
Qualifications:
- Based in Latin America (or overlapping EST timezone).
- Proficient in spoken and written English.
- Strong experience with Shopify and Google Analytics.
- Familiarity with eCommerce tools: Gorgias Skio Okendo Klaviyo.
- Technically savvy; able to install and troubleshoot Shopify integrations.
- Comfortable working independently and making decisions without stepbystep guidance.
- Strong organizational and project management skills.
- Datadriven and able to derive insights from reporting tools.
NicetoHaves:
- Experience with Skio and Okendo is a plus but not required familiarity with similar tools (e.g. Recharge Yotpo ) is equally valuable.
- Experience managing thirdparty ecommerce integrations (e.g. DoorDash GoPuff).
- Familiarity with wholesale/B2B ecommerce platforms.
- Prior exposure to cannabis wellness or fastmoving consumer goods sectors.
- Experience using Facebook Ads Manager (if campaign management becomes relevant).
Resume Submission Guidelines:
To help us review your application efficiently please submit your resume in textbased PDF format only.
Avoid uploading scanned documents image files (JPG/PNG) or Word documents (DOC/DOCX) format to prevent your application from being overlooked.
Important: For timely processing both your resume and introductory video must be submitted in English.
Employment Type
Full Time
