Relationship Manager

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

TD Commercial Banking services the unique needs of Canadian businesses customizing a broad range of products. As part of the Commercial Banking team the Relationship Manager Commercial Banking works on a team with an Analyst in supporting a portfolio of customers with borrowings in the $1 million to $15 million range. The Relationship Manager focuses on growing the portfolio by developing new business from both existing and new customers.

Credit analysis is not a major component of the RMs accountabilities although based on business volumes may be required to meet customer expectations. The Relationship Manager receives coaching and support from the Unit Leader and Sales Manager.

Job Description :

As a Relationship Manager you will work on a two person team with an Analyst to manage a portfolio of mid-market Commercial relationships. As the face of the Bank to your clients you will establish yourself as a trusted business advisor who is sought after for guidance regarding matters relating to the credit facilities that are supporting the clients business strategy. You will also add value by identifying opportunities and opening doors that will enhance the scope of the overall banking relationship.

To that end the position develops and executes a relationship strategy for each client identifying the key issues surrounding the relationship and implement a strategy to facilitate the expansion of our partnership with the business. Youll also broaden your sphere of influence by developing relationships with industry and other external contacts to generate additional new business opportunities through referrals as well as a targeted calling program.

Acquiring new relationships and volumes by obtaining referrals from internal and external sources and by conducting a targeted calling program is your major job accountability. You feel comfortable in a team-based business environment where you are expected to balance sales cross selling servicing and referrals to Business Partners.

Job Requirements :

Successful Relationship Managers have the proven ability to continually generate new business and grow an existing portfolio of Commercial Large Business clients. An RM must be comfortable executing an independent marketing plan that includes considerable portions of time being devoted to a call program and developing self generated addition in order that the RM can identify quality business opportunities they must have experience analyzing and structuring commercial credit.

In addition to your undergraduate/graduate degree in business or relevant professional designation you ideally have 2-3 years of experience as a Financial Analyst or Account Manager in a business or banking environment. Alternatively you may have experience in another profession that supports the needs of business and are looking for an opportunity to add value from a different perspective. You have well developed analytical and relationship management skills and look forward to developing them further in this role.

Aperu du service:

Les Services bancaires commerciaux TD rpondent aux besoins uniques des entreprises canadiennes en personnalisant une vaste gamme de sein de lquipe des Services bancaires commerciaux le/la Directeur/trice des relations clients travaille en quipe avec un analyste pour soutenir un portefeuille de clients dont les emprunts se situent entre 1 et 15 millions de dollars. Le/la Directeur/trice des relations clients se concentre sur la croissance du portefeuille en dveloppant de nouvelles activits auprs des clients existants et nouveaux.

Lanalyse de crdit ne constitue pas une composante majeure des responsabilits du/de la gestionnaire des relations clients mais peut tre ncessaire selon le volume daffaires pour rpondre aux attentes des clients. Le/la gestionnaire des relations clients bnficie de lencadrement et du soutien du/de la chef(fe) dunit et du/de la gestionnaire des ventes.

Description du poste :

En tant que Directeur des relations clients vous travaillerez au sein dune quipe de deux personnes avec un analyste pour grer un portefeuille de relations commerciales sur le march intermdiaire. Reprsentant de la banque auprs de vos clients vous vous positionnerez comme un conseiller de confiance sollicit pour des conseils sur les facilits de crdit qui soutiennent la stratgie commerciale du client. Vous apporterez galement de la valeur ajoute en identifiant les opportunits et en ouvrant des perspectives qui enrichiront la relation bancaire globale.

cette fin vous dvelopperez et excuterez une stratgie relationnelle pour chaque client en identifiant les enjeux cls de la relation et en mettant en uvre une stratgie visant faciliter le dveloppement de notre partenariat avec lentreprise. Vous largirez galement votre sphre dinfluence en dveloppant des relations avec des contacts externes et du secteur afin de gnrer de nouvelles opportunits commerciales grce aux recommandations et un programme dappels cibls.

Dvelopper de nouvelles relations et dvelopper de nouveaux volumes grce des recommandations internes et externes et un programme dappels cibls constitue votre principale responsabilit. Vous tes laise dans un environnement de travail ax sur le travail dquipe o vous devrez concilier ventes ventes croises service client et recommandations de partenaires commerciaux.

Exigences du poste :

Les Directeurs relations clients performants possdent une capacit avre gnrer continuellement de nouvelles affaires et dvelopper un portefeuille existant de clients de grandes entreprises. Un Directeur des relations clients doit tre laise pour excuter un plan marketing indpendant incluant une part importante du temps consacr un programme dappels et au dveloppement de prospects plus pour identifier des opportunits commerciales de qualit il doit possder une exprience en analyse et en structuration de crdit commercial.

Outre votre diplme de premier ou deuxime cycle en commerce ou un titre professionnel pertinent vous justifiez idalement de deux trois ans dexprience en tant quanalyste financier ou gestionnaire de comptes en entreprise ou dans le secteur bancaire. Vous pouvez galement avoir une exprience dans un autre domaine rpondant aux besoins de lentreprise et souhaitez apporter une valeur ajoute sous un angle diffrent. Vous possdez de solides comptences en analyse et en gestion des relations clients et souhaitez les dvelopper davantage dans ce rle.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):