Content Specialist (12 months FTC)
Content Specialist (12 months FTC)
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Job Description
This is a 12 month fixed term employee contract initially with a likelihood of extension
This role is part of our Personalised Content team. We create emotive yet conversionfocused ideas products and campaigns at scale and speed. Our specialty is hyperpersonalised digital communications that change perceptions shape new behaviours and shift market share for our clients including eBay Walmart and more!
JOB PURPOSE:
We ar looking for a Content Specialist with a sharp creative eye and keen attention to detail. You will be responsible for overseeing the creative refresh and launch of campaigns by providing endtoend operational support. This role will involve liaising between other DEPT teams and clients to coordinate these final assets for trafficking. You will be responsible for setting up testing checking and scheduling creative assets for marketing placements on landing pages emails and push notifications. In addition to audience and campaign management you will also support with quality control and assurance efforts to ensure ontime and errorfree campaign launches reporting on any issues. Working closely with eBay Canadas Marketing teams you will also develop landing page wireframes to manage launches and ongoing refreshes of various landing pages.
DAYTODAY:
- Coordinate project activities including scheduling meetings tracking deadlines and setting up campaigns for launch.
- Managing the operational setup and testing for multiple campaigns prioritising workload to launch campaigns and assets on schedule.
- Manage and deploy the content we create in clientspecific tools. You will also help advise the client on the best ways of setting up content to achieve their goals.
- Support quality assurance efforts by reviewing project deliverables to ensure they meet client expectations and adhere to DEPT design standards.
- Liaise with clients clarifying questions managing expectations and proactively communicating status updates or agency recommendations.
- Clearly and effectively communicating campaign updates or requirements to stakeholders.
- Assist in building and maintaining strong client relationships by demonstrating professionalism responsiveness and a commitment to delivering highquality design solutions.
- Ensure high standards are maintained and add value wherever possible.
- Ensure projects are delivered and launched on time providing reporting on any issues that may arise.
SKILLS & PREVIOUS EXPERIENCE:
- Strong communication with excellent presentation report writing and data analysis capabilities.
- Demonstrable experience of working proactively autonomously or without extensive direction.
- Experience in content management systems reporting tools and project management software.
- Ability to work under pressure and adapt to changes in direction when required and work on a range of client projects at the same time.
- Ability to work within short timeframes and meet deadlines with ease and efficiency successfully managing schedules and priorities.
- Extremely organised with a strong ability to manage and prioritise tasks for different stakeholders to meet deadlines and meticulous attention to detail.
- Highly motivated to learn grow and improve
- Personable approachable collaborative demeanour and motivating team player with a problemsolving mindset.
- Moderate understanding of digital creative production and operational processes.
- Excellent oral and written communication skills.
- Superb planning and organisation abilities.
WE OFFER
- A flexible hybrid working policy
- Mental health support and company sick pay scheme.
- 15 days paid holiday (plus Public Holidays).
- Refreshments are provided in the office all week
- Social and Cultural Events plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks bringing the outside in with regular guest speakers and events.
- Learning and Development supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a Buddy to help you through your first weeks at DEPT.
- A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named Agency of the Year at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small local or global at DEPT youll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training development and certifications.
- Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE
We are pioneers at heart. What does that mean We are always looking forward thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency with a deep skillset in tech and marketing. Thats why we hire curious selfdriven talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning that with people across 30 countries were big enough to provide you with the best tools global opportunities and benefits that help you thrive. While acting small by investing in you your growth your team and giving you the autonomy to solve our clients problems no matter where you are in the world.
DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY EQUITY & INCLUSION
At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.
Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with to know more about our dedication to diversity equity and inclusion Check out our efforts here.
Required Experience:
Contract
Employment Type
Full Time
