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You will be updated with latest job alerts via emailThe Treasury Operations department is responsible for bank relationship services cash positioning & forecasting executing daily receipts and disbursements customer service support and various oversight/compliance/control functions. This includes cash accounting activities bank reconciliations and cheque fraud prevention using various franchise inhouse built and banking applications.
The Compliance and Controls team manages the Treasury Operations accounting model including associated reconciliations reporting and journal entries. They oversee the controls functions related to access to Treasuryowned applications and signing authority limits and monitoring payment fraud attempts.
The Manager Treasury Operations Compliance and Controls reporting to the Director Treasury Operations Compliance & Controls serves as a subject matter expert for Bank Reconciliation & Cash Accounting activities:
Position Responsibilities:
Oversee the timely and accurate reconciliation of all North American and Asia operational bank accounts addressing unreconciled items promptly.
Verify the completeness and integrity of all cashrelated transactions in the Treasury ERP system (Infor) maintaining accurate financial records.
Managing monthly quarterly or adhoc account reconciliations and key SOX controls for reliable financial reporting.
Efficiently manage internal and external cash reporting processes including OSFI NAIC and Canadian Tax reporting.
Act as the primary liaison for audits ensuring compliance resolving findings in a timely manner and implementing risk mitigation strategies.
Lead improvements and automation in reconciliation processes to boost efficiency and minimize risk.
Uphold robust internal controls and promote best practice sharing and knowledge transfer within Treasury teams.
Required Qualifications:
Bachelors degree in accounting Finance or equivalent work experience. (Preference will be given to those with a CPA or equivalent designation).
5 years of progressive experience in an accounting or finance controlrelated role.
Strong knowledge of reconciliation processes cash accounting principles and general ledger structures.
Familiarity with internal control frameworks and financial compliance requirements (e.g. SOX).
Techsavvy with advanced Excel skills including macros and intermediate proficiency in analytics automation tools such as Power BI and Alteryx with a desire to enhance expertise.
Proficient in troubleshooting problems evaluating options and determining when to escalate or seek external assistance.
Detailoriented and analytical with a focus on continuous process improvement and operational efficiency.
Ability to synthesize information from various sources to investigate variances and explain discrepancies using the treasury management system and other data sources.
Strong attention to detail with the ability to respond quickly to issues under tight deadlines.
Proactive in identifying issues asking insightful questions recommending solutions and implementing agreedupon actions.
Effective communicator with stakeholders at all organizational levels both internal and external.
Team player who thrives in a fastpaced environment managing critical functions with a high level of accuracy.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Working Arrangement
Salary range is expected to be between
$86250.00 CAD $155250.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Manager
Full-Time