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You will be updated with latest job alerts via emailAbout the team
We are looking for customer obsessed Bilingual (English/French) Claims Advocates to join our team in Toronto. This is an exciting opportunity to join a terrific team with a highenergy work environment. You will make an impact on a challenging part of the business and have opportunities to learn and grow.
We will train you on all things claims from how to review and process a claim to how to assess damage claims filed by Turo hosts and will learn about the car sharing marketplace and how we are supporting our hosts and guests by giving them bestinclass customer experience.
What you will do
Deliver an empathetic bestinclass claims experience to Turo hosts and guests
Investigate and resolve assigned auto physical damage claims
Resolve Turo claims with speed and accuracy and high commitment to quality
Coordinate claims processing with Turos third party vendors
Actively contribute to continuous improvement in Turos processes for claims handling strive to make Turos organization a leader in customer service and cost management
Be an active contributor to Turos claims department and a revolutionary culture pioneer
Your profile
Recent graduate with a Bachelor of Arts or Bachelor of Science within the last 2 years
Stellar customer centricity with excellent followthrough attention to detail multitasking and strong time management skills
Must be a team player with positive attitude high energy high integrity strong work ethic enthusiasm and a commitment to our mission
Eagerness to learn develop and grow in a challenging and important area in operations
Reside in the Greater Toronto area. We are currently in a Hybrid work environment
For this role the target base salary range in Toronto is $50000$60000 (CAD) annually. This role is also eligible for equity and benefits. In general our ranges reflect the marketbased target for new hire salaries based on the level and location of the role. Within the range individual pay is determined by objective factors assessed during the application and interview process such as jobrelated skills experience and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
Schedule: Monday to Friday between the hours of at 8:00 AM6:00 PM
In office training for the first 8 weeks
Competitive salary equity benefits and perks for all fulltime employees
Employerpaid medical dental and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays volunteer time off and parental leave
For those who are in the office fulltime or hybrid we have inoffice lunch office snacks and fun activities
We are committed to building a diverse team. If you are from a background thats underrepresented in tech wed love to meet you.
Aside from an award winning work environment and the opportunity to be part of the worlds largest car sharing marketplace we are also growing the team quickly join us! Even if you dont meet every qualification we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
Turo is the worlds largest car sharing marketplace where you can book the perfect car for wherever youre going from a vibrant community of trusted hosts across the US UK Canada Australia and France. Whether youre flying in from afar or looking for a car down the street searching for a rugged truck or something smooth and swanky Turo puts you in the drivers seat of an extraordinary selection of cars shared by local hosts.
Discover Turo at the App Store and Google Play and check out our blog Field Notes.
Read more about the Turo culture according to Turo CEO Andre Haddad.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal EVerify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
We welcome candidates with physical mental and/or neurological disabilities. If you require assistance applying for an open position or need accommodation during the recruiting process due to a disability please submit a request to People Operations by emailing
Required Experience:
IC
Full-Time