Manager, Examinations Team

• Employment Type: Full Time Permanent

• Remuneration: $143K to $151K (depending on experience) 17% superannuation

• Location: Kensington UNSW Campus

Why Your Role Matters

The Manager Examinations Teamplays a key role within Student Lifecycle in providing highlevel advice on strategic and operational matters. This role will utilise their depth of knowledge and expertise across all aspects of the student lifecycle.

The Manager Examinations is expected to have a broad range of knowledge and expertise across all matters relating to the Student Lifecycle but act as the UNSW expert on all matters relating to the management and execution of examinations at UNSW. The role has responsibility for the management planning and execution of all UNSW end of term examinations and supplementary examinations in a way which enhances the image of UNSW.

The role reports to Head of Student Lifecycle and has six direct reports. This is a replacement role full time ongoing.

More about the role

• Plan schedule manage and deliver end of term examination sittings including supplementary examinations

• Take a lead role in the ongoing development and implementation of the digital assessment strategy

• Provide quality support and advice regarding the effective use capabilities and constraints of the digital assessment tool(s) to inform prioritisation delivery and maintenance activities

• Develop efficient and effective work practices and assist in the development and implementation of policies and procedures IT business and management systems that enable the team to provide high quality services to students and staff

• Have responsibility for the management of the examinations budget

• Be responsible for the development of examination communications to staff and students

• Develop and manage relationships with key stakeholders such as academic and professional staff across the University so that examination policies procedures and processes can be effectively managed and enhanced

• Manage work to ensure a cooperative and effective working environment that contributes to positive internal and external working relationships

• Provide reports statistics and analysis and make recommendations to the Deputy Vice Chancellor Education & Student Experience and other key stakeholders

• Provide leadership support and coaching to the team developing a highly customerfocused team with demonstrated commitment to excellence and continuous improvement

Who You Are

We are looking for someone who has excellent organizational skills who is aligned with UNSWs vision and comes with:

• Demonstrated success in leading and managing examination events

• Demonstrated success managing coaching and developing a team of staff through change within an administrative and/or service environment

• Proven ability to exercise initiative think strategically and creatively and adopt an active approach to problemsolving

• Exposure to digital assessment tools

• Substantialexperience inbusinessimprovementactivitiesand leadingchange activities

• Strong track record of managing difficult situations effectively including the escalation of stakeholder complaints

• Demonstrated ability to work accurately and with attention to detail.

• Highlevel experience developing interpreting and applying policy and procedure documents

• Demonstrated experience managing high volume workflows and meeting deadlines

• Proven ability to influence senior management and stakeholders as appropriate to ensure successful outcomes

Working hours are generally Monday to Friday business hours. During exam periods (3 times per year) full onsite presence with Saturday and evening work is required. The rest of the year the role is hybrid. Wed like to have the successful candidate start as soon as possible.

Candidates will need to have ongoing working rights this role is not available for sponsorship.

Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Access to up to 17% Superannuation contributions and additional leave loading payments

• Additional 3 days of leave over the end of the year period

• Discounts and entitlements (retail education fitness)

Recruitment process: Please submit your resume as well as cover letter that addresses the selection criteria (in the who you are section). In particular we are interested in hearing about your motivation to apply for the role and your experience leading exam teams.

You can send via the Apply Now button. A copy of the Position Description can be found on.

Applications close: 30 May 2025 at 7PM

Get in touch for any question or support: Anne de Voronine Talent Acquisition Associate

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.