Sales Associate (Casual)
Sales Associate (Casual)
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Job Description
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church each year we help more than 2 million people providing necessities such as food clothing and shelter. In addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith and valuesbased organization we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
POSITION PURPOSE SUMMARY:
The Thrift Store Clerk provides service to customers sorting incoming product and assists in the ongoing retail operations of The Salvation Army Abbotsford Thrift Store.
ACCOUNTABILITIES:
1. Operations
Greet and interact with customers/donors in a positive friendly and courteous manner.
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
Maintain store opening and closing procedures as required.
Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids overages or shortages.
Adhere to store policy regarding cheques credit cards refunds voids and holds.
Rotate through all areas and various responsibilities every 24 hours throughout the day to ensure the efficient operation of the store and provide excellent customer service.
Process raw materials by loading/unloading sorting packing hanging pricing and storing donations.
Assist donors with their contributions unload donations and place stock in appropriate location.
Possess knowledge of stock to respond to customer enquiries by phone/in person.
Pay attention to store security by monitoring activity within the store.
Assist with store layout plans to attract customers which would include window displays and merchandise displays; displays and merchandise displays; ensures attractiveness of the store through Tidy Maintenance.
Contribute to the control of inventory by retrieving sorting hanging and pricing as directed.
Assist with donation turnover replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Handle the merchandise in a safe and organized manner; assist in stock rotation; bagging textiles to be recycled and placing metal recycling in the appropriate location.
2. Communication
Maintain the proper sorting and processing of goods ensure compliance with quality standards; that all products are priced correctly as per store policy.
3. Health and Safety
Contribute to the safety of staff and customers (e.g. clear fire exits clean spillage; no obstacles inside/outside the store).
Maintain an attractive organized and safe appearance of the store tidy up and restock shelves clean sweep dust and mop as necessary; on a rotational basis clean the lunchroom washroom and other common areas.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures. Perform other duties as required.
WORKING CONDITIONS: parttime regular 13 hours per week.
Work schedule may vary from week to week and will include weekdays and/or Saturdays.
This job requires the ability to stand for prolonged periods with frequent twisting bending crouching and reaching is required; the ability to lift/move 30 pounds.
The incumbent must take the following precautionary measures in addition to health and safety rules and regulations such as universal precautions i.e. wearing gloves when working with unknown contents.
The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values in a professional manner upholding our code of conduct.
EDUCATION AND EXPERIENCE QUALIFICATIONS:
Completion of some high school course work.
Alternative combinations of education and experience may be considered.
Experience and Skilled Knowledge Requirements:
Have some related experience in processing or distribution of goods and knowledge of lifting guidelines.
Cash handling experience is required.
Experience with cash registers and related processes and procedures i.e. bank deposits summary reports etc.
Product brand awareness would be an asset.
Experience working in a computerized environment.
Skills and Capabilities:
Attention to detail problem solving and analytical skills.
Selfmotivated/disciplined.
Lead by example by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
Ability to maintain information in confidence and exercise good judgement.
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Must have strong interpersonal and communication skills (written/oral).
Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion (i.e. The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Compensation:
The target hiring range for this position is $17.85 to $19.69 with a maximum of $23.63.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Required Experience:
IC
Employment Type
Part-Time
