Workplace Effectiveness Business Operations Manager
Workplace Effectiveness Business Operations Manager
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 83700 - 90000
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and realtime patient insights. For over 20 years the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception PointClickCare has grown exponentially with over 2200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canadas Most Admired Corporate Cultures PointClickCare leads the way in creating cloudbased healthcare software.
At PointClickCare we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here youll discover a space where your talents can thrive your career can grow and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
This role is responsible for optimizing the daily operations of employee events corporate administration and social impact initiatives ensuring efficiency productivity and alignment with strategic goals while also managing budgets teams and projects.
Key Responsibilities:
- Operational Efficiency:
- Identify and implement process improvements to enhance productivity and reduce costs in areas of workplace experience employee events corporate administration DEI & Corporate Giving
- Monitor key performance indicators (KPIs) to track progress and identify areas for improvement (Hybrid strategy adoption Employee Engagement & Social Impact Events Corporate Administration Cost Effectiveness)
- Manage Inclusion & Culture Corporate Giving and Corporate Administration budgets forecast expenses and ensure financial performance targets are met.
- Oversee supply chain management including procurement inventory and logistics for Inclusion & Culture Corporate Giving Corporate Administration and Sustainability and support/mentor Team Lead of Employee Events on the same.
- Team Leadership and Management:
- Lead motivate and coach WXSI teams to achieve operational objectives
- Delegate tasks provide guidance and offer constructive feedback
- Resolve conflicts and ensure a positive and productive work environment
- Manage contract Administrative Assistant (Admin Pool)
- Implement monthly meetings and offsites in partnership with the Senior Executive Assistant Team Lead & VP Workplace Experience & Social Impact for both WXSI and Corporate Administration teams
- Project & Change Management:
- Partner with and prepare change management plans for the WXSI teams to prepare stakeholders for projects implementing and monitoring post project
- Manage change and project risks and implement mitigation strategies
- Collaborate with crossfunctional teams to achieve project and change goals
- Strategic Planning and Execution:
- Develop and implement operational strategies that support the WXSI and companys overall OKRs.
- Analyze market trends for Employee Inclusion & Culture & Giving events and identify opportunities for growth
- Ensure compliance with internal policies
- Communication and Collaboration:
- Communicate effectively with all levels of the organization including employees clients and stakeholders.
- Build strong relationships with suppliers and vendors
- Represent the company in a professional and effective manner
Essential Skills:
- Leadership and Management: Strong leadership delegation and motivational skills are crucial for leading and developing teams
- Communication: Excellent verbal and written communication skills are essential for conveying information clearly and effectively
- ProblemSolving: The ability to identify analyze and solve problems quickly and effectively is vital
- Organizational Skills: Strong organizational skills are needed to manage multiple tasks and projects simultaneously
- Analytical Skills: Data analysis and financial analysis skills are important for identifying trends making informed decisions and improving performance
- Project & Change Management: Experience in planning executing and managing projects with change management principles is essential
- Strategic Thinking: The ability to think strategically and develop longterm plans is important for driving business growth
- Excellent interpersonal skills: The ability to build relationships with stakeholders at all levels
- Technical Skills: Depending on the industry some technical skills may be required such as knowledge of specific software or systems
Required Qualifications:
- Minimum 5 years of managing individual contributors and ideally manager of managers
- Proven ability to execute on multiple projects/initiatives and lead change enterprise wide
- Ability to work at both Mississauga and Toronto offices
$83700 $90000 a year
AtPointClickCare base salary is one of the many components that make up our total rewards Canada base salary rangefor this position is $83700 $90000 bonus benefitsovertime eligible. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range individual compensation is determined by jobrelated skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
Corp D
Professional 3
#LITW1
#LIHybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.
When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team:
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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