Councillor's Assistant - Constituency and Operations Assistant (17692)
Councillor's Assistant - Constituency and Operations Assistant (17692)
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Job Description
Requisition ID: 17692
Department: Ottawa
Service: City Council
Branch:Elected Representatives
Employment Type:1 Temporary Full Time Position (Up to November 14 2026)
Work Hours: 35 hours per week
Affiliation: Non Union/Non MPE
Salary Information:Commensurate with experience; competitive salary and excellent benefits package.
Location: City Hall110 Laurier Avenue West
City: Ottawa ON
Job Category: Administrative and Support Services
Application Close:29/05/2025
JOB SUMMARY
The Constituency and Operations Assistant is the organizational hub of the ward office responsible for keeping operations smooth and constituents supported. This role balances administrative coordination frontline service and logistical support to help our small team of four (4) stay responsive and focused. Youll be the first point of contact for the public and an essential inoffice presence making sure every detail is handledfrom calendar invites to event signage.
DESCRIPTION OF RESPONSIBILITIES
1. Calendar & Scheduling Support
- Manage and coordinate scheduling including the Councillors schedule event invitations and meeting logistics
- Monitor staff availability and flag conflicts
- Prepare daily and weekly calendar summaries
- Book rooms and handle lastminute changes
2. Constituent Services & Casework Triage
- Serve as the first point of contact for emails and calls from the public
- Log constituent concerns and route them to the appropriate staff for followup
- Draft initial responses and follow up on open items
3. Office Operations
- Maintain regular inoffice presence during business hours
- Manage office supplies printing certificate requests deliveries and communications: phone and email
4. Event Support & Community Presence
- Support event logistics including setup signage event invitations and RSVPs and teardown
- Attend and/or represent the office at community events as needed
- Work with the office team to create social media content
5. Administrative & Communications Support
- Assist with tracking sponsorship and donation requests
- Support the creation and layout of newsletters or mass email updates
EDUCATION AND EXPERIENCE
University Degree in Business Administration Public Administration Journalism Communications English or a related program.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Experience in political office considered an asset.
KNOWLEDGE
- Knowledge of social media platforms and visual content creation (e.g. Canva)
- Experience and familiarity with newsletter layout tools or mass email platforms (e.g. Mailchimp Constant Contact NationBuilder)
- Knowledge of Microsoft Office
- Interest or background in municipal government and public service
COMPETENCIES SKILLS AND ABILITIES
- Strong organizational skills and attention to detail
- Excellent written communication and sound judgment
- Bilingual
- Ability to work in a fastpaced highvolume environment
- Professionalism discretion diplomacy and understanding municipal issues and governance
- Willingness to work flexible hours including some evenings and weekends
- A valid Ontario unrestricted G class drivers license (or provincial equivalent)
WHAT YOU NEED TO KNOW
- Language Requirement:Designated Bilingual specific level of language proficiency: French: oral reading writing English: oral reading writing Candidates who do not meet language requirements will be required to participate in training.
- Drivers License Requirement:A valid Ontario unrestricted G class drivers license (or provincial equivalent) with no more than 6 demerit points accumulated
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous Black and other racialized communities persons with disabilities women and nonbinary persons persons of all ethnic origins religions sexual orientations classes gender identities and expressions.
Candidates are encouraged to selfidentify as a member of one or more designated employment equity groups in the selfidentification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process upon request. If contacted to proceed to the selection process please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre atextension 12211 or via email at .
Employment Type
Full Time
