- Location: you live close to Leuven or Brussels at commutable distance to our office in Heverlee
- Office/travelling: you will travel to customers sites 3 days/week and work from office approximately 2 days/week.
- Languages: English are a must Dutch or French is a must German is a plus
- Education: degree in mechanical electrical or mechatronics engineering
Key responsibilities
1. Project management (since the purchase order is signed until all the installations are operational):
- managing the installation & bringup of EPS installations at customer sites
- guide our clients engineers during the installations
- provide 1st line support to customers
- While most configuration and monitoring can happen via a remote link the role does require regular travel to the customer sites in Belgium and possibly abroad
2. Technical commercial support > You can take charge of demos at customers and tradeshows. Moreover you assist the sales team with presentations documentation and customer requests.
- Interact with customers external partners and internal teams.
- Build up an expert knowledge of our products
- Collect customer feedback to improve our products.
Qualifications :
Skills
- You already have 3 years of handson experience in a technical role (as a pre or post sales engineer project engineer field service engineer etc)
- Nice to have: professional background in the material handling space (warehouses supply chain forklifts automated guided vehicles) or in computer vision
- You have experience in clientfacing roles
- You are interested in electronics RF technology computer vision positioning systems safety applications
- You can work autonomously without micromanagement
- Excellent problemsolving skills
- Work systematically and accurately
- You can prioritize and manage several open issues
- You have excellent communication skills and communicate clearly verbally and in writing
- English Dutch or French
- You have a drivers license and like travelling
- Some experience with Linux and Python will be a plus.
Additional Information :
Working environment: Youll be working independently visiting our clients sites in collaboration with the technical team at the headquarters in Leuven Belgium. Presence at our office in Heverlee is expected 2 days per week also for onboarding trainings and for team meetings.
We do we offer: A permanent contract company car laptop extra legal holidays great healthcare package hospitalization included super nice international team fun teambuildings board game nights and other offwork activities and many opportunities to learn and grow with us.
Even if you think that your experience and knowledge dont match this role perfectly but the role itself the industry and our SafeTrack product seem interesting please apply and well see if theres any common ground! Also for any questions feel free to contact our inhouse recruiter Katia Panyts directly via LinkedIn or via the website
Remote Work :
No
Employment Type :
Fulltime