Sales Associate
Sales Associate
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Job Description
Ultrapolymers is a leading European polymer distributor offering a comprehensive product portfolio if raw materials covering commodities engineering plastics thermoplastic elastomers and synthetic rubbers. Ultrapolymers offers a unique portfolio of polymers specific to the consumer market healthcare industry automotive building and construction and more. Ultrapolymers is part of the RAVAGO group the number one global service provider to the plastic and rubber industry.
The Sales Associate serves as the primary point of contact for customers ensuring seamless order management. This role also fosters and maintain strong business relationships with existing and potential customers. This involves nurturing opportunities for growth within the market understanding customer requirements providing postsales support negotiating sales and identifying new leads.
This desk based role is an integral part of the sales team supporting Account Managers actively utilizing the digital tools (focusing daily on the CRM and digital platform) and working to achieve daily activity targets and meet weekly or monthly sales quotas while delivering exceptional customer service.
Order Management: Oversee the complete sales process from order handling to proactive customer communication on lead times pricing and fulfillment.
Commercial fulfilment: Provide highquality service by addressing inquiries resolving or escalating complaints and providing ongoing support to ensure high level customer service.
Commercial growth: Collaborate closely with the sales team and acting as the first point of contact for customers.
Commercial transformation: Set clear objectives for each proactive customer interaction and ask relevant questions to evaluate the customers level of interest and to identify and respond to areas requiring further information or explanation.
Commercial tools and systems: Use commercial tools and systems daily ensuring data accuracy and troubleshooting issues to optimize customer retention and business development.
Product Expertise: Stay informed about product features and benefits to provide basic demonstrations and assist customers with inquiries.
- Bachelors degree or relevant experience
- Fluency in Dutch and English (French is a plus!)
- Proficiency in MS Office
- Strong communicator with analytical skills
- Solutionoriented proactive and organized
- Team player
A challenging role where your impact is truly valued
A growing international company with exciting opportunities
A supportive and familyoriented work environment
An attractive salary package with additional benefits
Ongoing training and personal development opportunities
Required Experience:
IC
Employment Type
Full-Time
