Customer Success Junior Consultant - Retail

As a Customer Success Junior Consultant in the Retail team you will play a key role in the core business of NielsenIQ servicing our Tech and Durable (T&D) retail partners. Our services are the reason clients continue to invest in our products and trust us as their partner for datadriven insights across a range of sectors including Electronics Garden DIY and more.

Were looking for someone who combines strong analytical skills with commercial flair to strengthen our team. Youll report to the Retail Customer Success Manager and work closely with a group of experienced colleagues.

Are you enthusiastic proactive and curious by nature Do you enjoy solving business questions and translating data into meaningful insights Then you might be the perfect fit for our Retail team!

Responsibilities

• Proactively identify and address data issues maintaining a critical mindset to ensure data integrity and taking appropriate action when inconsistencies arise.
• Analyze and interpret sales and consumer data turning insights into clear charts graphs and visual reports.
• Build compelling storylineswhether for category overviews or issuebased analysesdevelop presentations draw conclusions and make recommendations (endtoend process).
• Deliver final presentations and confidently present insights and recommendations to clients.
• Act as the first point of contact for your retail partners addressing their datarelated questions and requests.
• Take the lead in rolling out Newron our new reporting tool.

About You

For this businesscritical role youll need strong relationshipbuilding and stakeholder management skills. Youre a team player with a keen eye for detail and a sharp analytical mindset. Your ability to simplify and visualize complex data will help you thrive in the analytical aspects of the role.

When it comes to working with clients you combine excellent communication and presentation skills with a talent for listeningtruly understanding client needs and translating them into actionable insights using NielsenIQs data.

Qualifications

• A Bachelors or Masters degree in Business Economics or a related field
• Experience in T&D/retail is a plus but not required
• Fluent in Dutch and/or French with strong English communication skills
• Advanced analytical and visual storytelling skills
• Proficient in Microsoft Excel PowerPoint and other Office 365 tools
• Comfortable working in a digitally enabled environment

What we offer

• Work for the worlds leading consumer intelligence company in an exciting international work environment for a diverse team
• An open and energetic team where collaboration and innovation thrive and where you can feel theimpact of your work
• A flexible work environment with a hybrid office/home system.
• Initial and ongoing trainings to support your personal and professional growth
• Extra benefits such as meal vouchers pension and hospitalization insurance transportation allowance

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• EmployeeAssistanceProgram (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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