This is a rare opportunity to join carsales as a Data Technician in the Data Integrity Team. The Data Integrity Team is responsible for setting up and providing technical support for all dealer data integration between the carsales internal systems and external systems.
What you will do:
- Provide inbound and outbound user and technical support to the carsales dealer network. This includes over the phone and via the Zendesk customer service software platform.
- Support and assist with the accuracy of data feeds in and out of a wide range of carsales systems.
- Assist with the onboarding of new customers ensuring data accuracy as part of any integrations.
- Collaborate with internal staff in both sales and technology for onboarding and incident resolution.
Qualifications :
What we are looking for
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game we own it we step in we are curious we dont take ourselves too seriously).
- Experience working in a technical support role. Prior experience with customer service ticketing systems is preferred.
- A tech enthusiast you enjoy investigating and solving complex problems and immerse yourself in all things tech keeping up to date with the latest trends.
Additional Information :
A few other things we want to let you know about...
- carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages genders and backgrounds to apply. If youre a candidate with a disability or youll need some adjustments to be at your best let us know how we can provide you with additional support.
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer including part time work. We are open to this conversation during our recruitment process if you want to know more just ask.
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
- Successful candidates joining the carsales family are required to undergo a National Police Record check and must have fulltime Australian working rights on an ongoing basis.
So come and join our team because every role is a big role in our plans to go big.
Remote Work :
No
Employment Type :
Fulltime