Job Description: For Reservations Executive/Senior Executive
Our Clint is a Boutique Hotel Marketing Company that offers Sales Marketing & Reservations services to standalone boutique Resorts. Specialising in this niche segment Red Coral has been operating successfully for the last 10 years and is currently supporting a handpicked portfolio of 21 Resorts across India.
This position is for the Goa Office in Panjim. Candidates who are based out of Goa and can travel to office in Panjim should only apply for the position. Office in Taleigao Panjim403002
Role Description :
Managing Voice Email & WhatsApp enquiries for Hotel Reservations.
End to end enquiry management till conversion/closure
Room inventory management on CRS & Channel Manager
Managing TA & OTA bookings
Maintaining enquiry database
Qualifications
Fluent in spoken English and Hindi
Good in written English
Discipline and hard working individual who is pursuing learning and career growth
Past experience in hotel reservations/ travel reservations/hotel front desk
IT savvy with good knowledge of MS office.
Timings
Reservation office operates from 9 AM9 PM in 34 shifts) all 7 days
Each shift is a 9 hr shift i.e 9 AM 6 PM 10 AM7 PM 11 AM 8 PM 12 PM9 PM. Any shift can be assigned.
One off per week
Saturdays & Sundays are work from home for members who do not have off on these days.
Over all 24 Leaves in a year (EL/CL/SL) and 10 restricted holidays.
Salary & Benefits
Depending on past experience and skill salary can range between 2.4 lacs4.8 Lacs per annum.
channel manager,enquiry management,management,travel reservations,travel agency,english,technical savvy,bookings,travel,fluent in english and hindi,airline reservations,room inventory management,ms office,hotel reservations