Manager Campaign Projects and Initatives

• An exciting opportunity to lead a team of highly skilled analysts to drive customer growth and engagement
• Strategic role working on a diverse portfolio with a broad stakeholder group
• Permanent role based at our corporate Campus in Sydney

Qantas Loyalty is a high performing business and Qantas has always been dedicated to going above and beyond for their customers both in the air and on the ground. And at Qantas Loyalty were a huge part of that commitment. By taking the time to recognise and reward our members we build stronger relationships with the people who matter most.

The Manager Campaign Projects & Initiatives is accountable for leading and managing projects that enhance campaign execution marketing operations and analytics capabilities. This role involves overseeing a team of highly skilled analysts to drive operational efficiency automation and continuous improvement in customer engagement across multiple marketing channels.

In this role you will be working closely with Tribe and Squad leads you will develop strategic solutions to business challenges influence product and program initiatives and ensure the successful delivery of key marketing projects. You will also be responsible for managing endtoend campaign processes from planning and execution to optimization ensuring bestinclass industry practices.

Additionally this role plays a critical part in ensuring compliance with Privacy the Spam Act and contractual obligations managing governance structures to protect customer data and embedding personalisation strategies into Loyalty programs.

Youll have

• 10 years experience in campaign management marketing operations or project management within a datadriven marketing environment. 2 years experience working with marketing technology platforms CRM systems and campaign automation tools.
• Tertiary degree in Mathematics Marketing Statistics Computing or related analytical field
• Experience with Agile Waterfall or hybrid methodologies to manage complex campaigns.
• Understanding of campaign development audience targeting and segmentation strategies.
• Familiarity with multichannel marketing (email SMS app digital direct mail etc.) execution.
• Experience working with CRM marketing automation and personalization tools (e.g. Adobe Salesforce Braze etc.).
• Understanding of campaign development audience targeting and segmentation
• Ability to handle multiple projects simultaneously in a fastpaced environment.
• Excellent stakeholder management to align marketing operations data and compliance teams.
• Strong communication and influencing skills with experience working across different business units.

Why Qantas

Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
• Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply.  If you have any support or access requirements we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story get in touch today.

Applications close on 23 May 2025 

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Remote Work :

No

Employment Type :

Fulltime