Technician I â Instrument Service
Technician I â Instrument Service
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Job Description
We understand that the world we want tomorrow starts with how we do business today and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each others growth and development. Our culture is centered on our guiding philosophy The Five Principles: Quality Responsibility Mutuality Efficiency and Freedom. Today Antech is driving the future of pet health as part of MarsScience & Diagnostics a familyowned company focused on veterinary care.
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps select the Jobs Hub app then click the magnifying glass to Browse Jobs.
Work Type: On Site
This is an OnSite role based out of our office in Loveland Colorado.
The Target Pay Range for this position is $17.00$23.00 Hourly . At Mars pay decisions are determined using factors such as relevant jobrelated skills experience education training and budget.
Job Purpose/ Overview
Under the general direction of the Instrument Service Supervisor the Instrument Service Technician I provides service to internal and external customers by performing maintenance on troubleshooting and repairing designated Heska instrumentation.
Essential Duties and Responsibilities
Troubleshoots repairs and performs quality assurance checks on Heskas line of instrumentation including but not limited to infusion pumps and additional instrumentation.
Tracks to individual performance goals repair quality standards and key operational performance targets including but not limited to turnaround times and failure rates.
Provides customer service and support and occasionally interacts with customers as deemed necessary by the Instrument Service Supervisor.
Acquires skill in the repair of additional instrumentation under the tutelage of Senior Technicians and selfstudy of service and users manuals.
Prepares service reports and appropriate documentation for each instrument serviced in a timely manner.
Provides input by monitoring trends in terms of instrumentation reported problems technical findings and repair resolutions.
Other duties such as periodic independent studies quality control and acceptance testing as assigned.
Education and Experience
Technical Studies/AAS degree in Electronics or related field or minimum of 3 years experience in related field.
Biomedical Engineering veterinary lab and/or medical technology experience a plus.
Knowlege Skills and abilities
Demonstrated proficiency in the areas of basic electronics fluidics; must display electromechanical aptitude.
Competent in the use of basic diagnostic test equipment such as digital voltmeters digital manometers and electronic temperature monitors.
Ability to interpret fluidic and electronic schematic diagrams.
Ability to deliver a high level of quality and accuracy with minimaltoerrorfree results.
Excellent attentiontodetail and organizational skills.
Effective internal and external customer service skills including patience ability to listen and ability to provide a positive experience with all interactions.
Ability to communicate in a clear and effective manner both verbally and in writing.
Demonstrated ability to maintain a positive attitude to promote a healthy team environment.
Intermediate abilities with Microsoft Office Suite Internet Software and Email.
Commitment to Heskas Promise and Creed.
Working Conditions
The intellectual demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read analyze and interpret technical procedures.
Ability to effectively present information and respond to questions from managers clients and customers.
Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals; ability to compute rate and percent and draw and interpret bar and line graphs.
Ability to define problems collect data establish facts and draw valid conclusions.
About Antech
Antech is a leader in veterinary diagnostics driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90 reference laboratories around the globe; inhouse diagnostic laboratory instruments and consumables including rapid assay diagnostic products and digital cytology services; local and cloudbased data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and boardcertified specialist support services.
Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health wellness and financial needs of our associates.
All Fulltime associates are eligible for the following benefits and more:
Paid Time Off & Holidays
Medical Dental Vision (Multiple Plans Available)
Basic Life (Company Paid) & Supplemental Life
Short and Long Term Disability (Company Paid)
Flexible Spending Accounts/Health Savings Accounts
Paid Parental Leave
401(k) with company match
Tuition/Continuing Education Reimbursement
Life Assistance Program
Pet Care Discounts
We are proud to be an Equal Opportunity Employer Veterans / Disabled. For a complete EEO statement please see our Career page at Antech Careers.
Note to Search Firms/Agencies
Antech Diagnostics Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is positionspecific. Any resumes curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or positionspecific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Required Experience:
IC
Employment Type
Full-Time
