Business Solutions Specialist
Business Solutions Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
If you are passionate about supporting initiatives and executing processes that enhance efficiency and the client experience then a role as a Business Solutions Specialist is for you.
As a Business Solutions Specialist in Business Banking youll provide phonebased consultation with a focus on credit loan origination client experience and risk management. Youll have the opportunity to shape the future of Business Banking offering innovative financial solutions and advice that improve our clients lives and businesses.
Job Responsibilities
- Provide phonebased consultation to prospects and clients around the appropriate product (loan vs line) for loans less than or equal to $250K
- Proactively followup on all credit referrals less than or equal to $250K from both consumer branchbased employees and Business Relationship Managers
- Use knowledge of business finance banking and credit and risk management to identify and recommend small business credit products (i.e. lines of credit for working capital letters of credit for trade finance term loans for equipment financing and treasury credit facilities) that best serve the client; and work within risk parameters that protect the bank
- Work directly with clients to complete the application and fulfillment process ensuring all necessary documents are included and complete
- Submit all completed loan applications to Credit Service Center
- Clearly communicate credit decisions and terms including declinations and counteroffers to clients and prospects with the goal of assisting the borrower with their access to capitalneed and keeping internal partners informed of loan statuses and decisions
- Protect the firm by following sound risk management protocols and adhering to regulatory requirements and credit policies
Required qualifications capabilities and skills
- Minimum 1 year of experience in credit origination or related business lending products
- Ability to understand business financial statements cash flow capacity and loans across various industries and business types
- Proven ability to maintain strong phonebased communication and negotiation skills with individuals at all levels internally and externally
- Excellent relationshipbuilding skills with clients internal partners and peers
- Ability to recognize issues or problems that need escalation
- Maintain strong technical skills while using Microsoft Office and internal bank systems
Preferred qualifications capabilities and skills
- Bachelors degree in Finance or related field or equivalent work experience
Required Experience:
Unclear Seniority
Employment Type
Full-Time
