Sr. Manager Sales Engineer
Sr. Manager Sales Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
The Senior Sales Engineer for Strategic Acquirers position is part of the Visa Acceptance Solutions (Cybersource) North America team.
This high profile position within the sales organization calls for a unique blend of sales ability technical aptitude and deep understanding of payment technologies including card present technologies fraud solutions and network tokenization.
As a key contributor to the success of the Indirect (Partner) Sales organization the Sales Engineers primary responsibilities include conducting technical discovery calls providing proof of value demonstrations performing technical deepdives on payment processors and backend processors showcasing APIbased demonstrations creating technical architecture diagrams authoring technical best practices and documenting detailed solution requirements especially in the masstransit retail ecommerce and other verticals.
This role also involves providing presales support in a partnerfacing environment collaborating with various internal departments such as Indirect Sales & Account Management Product & Solution Management Solution Architects Implementation Support Client Services and Marketing to communicate market feedback and industry trends. With light to moderate travel required this role encompasses attending sales meetings conferences partner events and internal training sessions.
Responsibilities:
- Deep understanding of Visa Acceptance / CyberSource / (VAS) solutions card present technologies fraud solutions and network tokenization.
- Lead whiteboarding sessions and strategy discussions with senior executives demonstrating product knowledge command and respect.
- Understand verticalspecific requirements for payment acceptance especially in masstransit government and higher education and retail / ecommerce.
- Advise strategic partners on the impacts of interchange qualification for their merchants.
- Identify opportunities for payment optimization and efficiency across the clients multiple platforms and processing connections.
- Collaborate with crossfunctional product teams to design scalable endtoend solutions that can be applied across multiple clients.
- Hold recurring office hours for partners providing a platform for client solutioning support and issue resolution.
- Support bespoke solutions developed in partnership with strategic clients
- Partner with technical engineers providing SME insight and feedback related to product demo development.
- Carry out professional technical demonstrations that showcase a high level of technical knowledge and sales expertise.
- Be comfortable working with opensource code REST APIs and demonstrating Webhook events.
- Document all activities presentations documents notes emails and calls in Microsoft Dynamics CRM and SharePoint in realtime.
- Engage with internal teams to relay market feedback and contribute to the design of new solutions.
- Be responsive via all business communication channels and contribute to RFI/RFP requests.
- Lead internal product training sessions and participate as an industry expert in relevant events.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
- 810 years of technical presales experience within the payment industry with a focus on strategic acquirers and large financial institutions.
- Deep understanding of payment technologies including card present technologies fraud solutions and network tokenization.
- Proven experience in working with merchants in the masstransit government and higher education and retail / ecommerce verticals.
- Understanding of the inner workings of payment processors and backend processors.
- Proven ability to conduct highlevel discussions with senior executives demonstrating command and respect.
- Ability to understand and articulate complex concepts clearly especially as they relate to verticalspecific requirements and payment acceptance.
- Demonstrated ability to collaborate with crossfunctional teams to design scalable endtoend solutions.
- Selfdriven motivated eager to learn new technologies and improve industry related knowledge.
- Strong knowledge of CyberSource / Visa Acceptance solutions and excellent task management skills.
- Excellent verbal analytical problemsolving research and troubleshooting skills.
- Technical background with a BS degree in CS CIS or a related discipline.
- Ability to travel up to 2530%.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 153800 to 208800 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
