UX Content Lead, French
UX Content Lead, French
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
Reporting to the Senior Manager Digital Content youll be part of our growing UX content team and responsible for writing translating editing and proofreading French content for the Digital Business Bankings web mobile and related materials. The UX Content Lead French will work as part of collaborative crossfunctional teams (e.g. UX/UI Design Marketing Product Technology etc.) to effectively deliver a cohesive and compelling user experience and to ensure timely delivery of accurate concise inclusive and accessible content. Youll contribute to the French editorial process by creating and maintaining French editorial standards ensuring a consistent and clientfriendly tone of voice. The position will also support the coordination of French translations editorial reviews and approvals by stakeholders. Were looking for someone whos detailoriented able to meet tight deadlines and has exceptional interpersonal skills. If youre a selfmotivated professional with experience in translation editing and content management we want to hear from you.
At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 13 days per week onsite while other days will be remote.
How Youll Succeed
- Content Development Youll write translate edit and proofread online and offline materials (e.g. screen content user guides video scripts etc.) related to our digital platforms while adhering to CIBC brand standards accessibility guidelines and crosssite consistency.
- Content Management Youre highly detail and processoriented. You manage translation requests in a timely and costeffective manner working cooperatively with our partners. Youll support the endtoend process for writing and delivering content materials and client communications editorial review and approvals by stakeholders.
- Take initiative Youre comfortable juggling multiple priorities with tight deadlines. You proactively resolve the complexities and ambiguities that arise on projects. You use your excellent communication consultation and interpersonal skills to champion the French translation discipline and its nuances.
- Project Delivery Youll implement and execute the content component of all projects by working collaboratively with key team members (e.g. Design Business Analysts Product Development Marketing & QA) and development environment where timely delivery of content deliverables is critical.
- Relationship Building Youll build and manage complex stakeholder relationships ensuring all partners and stakeholders (e.g. Segment Teams Product Legal and Compliance etc.) are appropriately engaged and updated on all French contentrelated deliverables.
- UX Content Design and Strategy Youll contribute and support our content strategy by taking an active role in identifying site improvements recommending strategic content placement and delivering a cohesive and compelling experience to our clients.
- Accessibility Knowledge Youre well versed in accessibility: Know how to use alt text hidden text ARIA labels to ensure were compliant with existing and future regulations.
Who You Are
- You are proficient in French at a native level.You bring extensive knowledge of the French language thats backed by a degree in translation or equivalent work experience preferably in the UX content design area. While youll primarily focus on delivering French content you must be bilingual in English and French. You have strong terminology research skills awareness of FrenchCanadian nuances and good working knowledge of OQLFs standards Termium le GDT Antidote and terminology databases.
- You understand that success is in the details.You notice things that others dont. Your critical thinking skills help to inform your decision making.
- Youre digitally savvy.You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- Your influence makes an impact.You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
- You act like an owner.You thrive when youre empowered to take the lead go above and beyond and deliver results.
- Youre driven by collective success.You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
CIBC Square Banking CentreEmployment Type
RegularWeekly Hours
37.5Skills
Collaborating Content Development Digital Content Editorial Processes Teamwork Translations User Experience (UX) WritingEmployment Type
Full-Time
