Teller-Mobile Banking Unit-Pocatello (Bilingual-Spanish required)
Teller-Mobile Banking Unit-Pocatello (Bilingual-Spanish required)
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Job Description
Connections Credit Union is looking for a fulltime Teller/Member Service Representative for our Mobile Banking Unit in Pocatello. Were looking for a candidate that has a passion for helping others is eager to get creative and has a positive attitude.
Connections Credit Union is a $250 million credit union that serves southern Idaho. We know employees are our greatest asset to making our 85year legacy of excellent service to our 20000 members. We make sure that our team members have what they need to excel at their jobs provide ongoing opportunities for training and development and promote teamwork in a positive work environment.
Connections Credit Union is what you would call formally informal. At CCU you can wear business casual jeans/denim all week with CCU embroidered shirts. We offer an excellent work life balance starting at approximately 144 hours of PTO annually. Employer paid medical/dental and vision premiums for the employees. We offer annual incentives above your hourly wage. A compassionate and caring culture that is committed to hearing employees suggestions. A growing credit union open to change and evolution.
Duties and Responsibilities:
This position provides mobile financial services prioritizing outreach to underserved communities. The role requires proactive engagement with community leaders and members to understand their needs and foster trust in CCUs mission. It includes business development activities aimed at growing membership and delivering tailored financial education and services. This role involves traveling to rural communities aboard a mobile branch (RVstyle bus) to provide critical banking services including teller transactions and consumer lending. The ideal candidate will be a skilled multitasker with exceptional customer service skills the ability to speak fluent Spanish and the flexibility to work nontraditional hours. Maintains branch cash supplies and assists Mobile Branch Supervisor. Assists members with financial transactions involving paying and receiving cash and other negotiable instruments. Responsible for delivery of superior quality member service while adhering to regulations and policies. Home location will be in Pocatello. ID.
Skills and Qualifications:
- Highly proficient in cash handling especially with multiple denominations and large amounts
- Possess excellent communication and interpersonal skills
- Bilingual in Spanish required
- Ability to demonstrate confidentiality in regards to member accounts and sensitive information
- Business Development: Collaborate with the Mobile Unit Supervisor to develop strategies for growing membership within target markets. Identify and pursue opportunities to offer CCUs services to community organizations businesses and individuals.
- Organizes and assists in financial literacy workshops and seminars tailored to the needs of smaller communities empowering individuals with tools for financial independence. Educates members and potential members on all available products
- Mobile Unit Operations: Safely operate and maintain the mobile unit ensuring it is wellstocked and secure. Flexibly adapt to community schedules and environmental conditions.
- Must be bondable
Education: High School Graduate or GED Must be bondable
Schedule: Monday Friday / 8:30am 5:30pm and weekends when needed
Pay: $16.00$20.00 per hour DOE
Benefits: Connections Credit Union provides fulltime employees with excellent medical and dental insurance vision benefits 401(k) matching life insurance longterm and shortterm disability insurance voluntary life benefits paid federal holidays birthday paid time off flex time and so much more.
Employment Type
Hourly
