Director of Sales & Customer Service â Internal Accounts
Director of Sales & Customer Service â Internal Accounts
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Job Description
Director of Sales & Customer Service Internal Accounts
Oberlin Marketing
Fort Wayne IN
About Oberlin Marketing
Oberlin Marketing an Integrity partner is committed to the service and support of insurance professionals. We deliver administrative support and marketing distribution of insurance products and provide outstanding service to our Agents. This position will serve as our primary contact to service the accounts of internal house accounts as well as referrals throughout the year from multiple product areas as they show capacity.
Primary Responsibilities:
Compliantly serve and support Oberlin house accounts in new sales as well as renewal efforts annually.
Compliantly care for referrals from Oberlin Agents
Compliantly care for referral business from agents in areas of life & health insurance markets such as ACA/marketplace Group Anceillary and other product lines as competency is proven.
Perform riskanalysis for current clients and present solutions.
Plan execute and follow up on direct to consumer sales efforts to grow service footprint of OM house accounts.
Oversee leads distribution and follow up for OM downlines ensuring that leads are properly dispositioned.
Collaboration with product area leadership to create a plan that serves all product lines with direct sales efforts
Oversight of direct sales team members providing coaching leadership encouragement and advocating for support where needed.
Primary Skills & Requirements:
Time Management Ethical Good Judgement Follow Confidentiality Standards
Positive upbeat personality reflecting OMs commitment to outstanding customer service.
Confident selfstarter who works well independently and within a team on ongoing projects
Must have ability to multitask
Good organizational skills (Insurance Experience is preferred but not required)
Excellent oral and written communication skills
Intermediate typing & proficient in MOS including Excel Word and Outlook
Dependable reliable and motivated with a positive professional demeanor
Previous customer service experiencepreferred
Support organizations goals & values
IN State Life/Health Insurance License required
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a familylike environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hypergrowth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Director
Employment Type
Full-Time
