Road Service Advisor I - 3rd Shift | Minneapolis, MN | $26/hr - $29/hr
Road Service Advisor I - 3rd Shift | Minneapolis, MN | $26/hr - $29/hr
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$ 25 - 34
1 Vacancy
Job Description
If you enjoy providing a high level of customer service over the phone and are looking to join a fun loyal and dedicated team of people we think you should apply to ourRoad Service Advisorposition and join our team!
Who are you
The ideal candidate for this position will be proficient with technology (i.e. software hardware) possess strong multitasking skills is comfortable working within a team as well as autonomously and have strong customer service skills both in person and over the phone.
A general knowledge of automotive mechanics (e.g. adding oil changing tires how an engine works etc.) will help you be successful in this role!
Schedule:
Wednesday Saturday 8:30PM 6:30AM
Third shift availability is required however up to a year of training on first shift will be initial hours (MondayFriday 8AM 4:30PM)
Pay rate:Starting at $26/hr (negotiable based on experience)
Why work for us
- Competitive wages based on experience
- Annual profitsharing bonus
- 401(k) with match!
- Medical Dental Vision HSA FSA and more!
- Free online healthcare and mental healthcare upon hire
- Company paid Life Insurance with buyup available
- 6 paid Holidays 3 Floating Holidays
- Accrued Paid Time Off from date of hire
What does this job look like daily
- Responsible for driver and vendor communication via phones email or individual manufacturer web systems for all divisions.
- Answer and assist incoming calls from drivers and vendors.
- Update Maintenance system with current DOT inspections.
- Interact with Operations to ensure equipment is repaired in a timely manner.
- Process vender invoices repair orders and purchase orders.
- Update Samsara system as necessary.
- Access TMW to update driver and truck master files
- Setup and issue EFS fuel cards to drivers.
- Arrange travel and hoteling for drivers and outofstate mechanics.
- Submit create and distribute PrePass for company drivers.
- Create Repair Orders and locate repair facilities for all breakdowns and track history for repeat repairs.
Knowledge and Skills to be successful:
- Mechanical Experience a plus!
- Able to multitask and quickly adapt to changing situations
- Comfortable with basic computer programs searching the web and learning new programs
- Ability to communicate in a respectful manner.
- Able to work autonomously
- Strong problem solving skills
About the Role
The salary grade for this position ranges from $25.24 $34.80/hr. While offers will be based on experience and qualifications the targeted pay range for this role is $26.00 $29.00/hr.
Application Deadline
To be considered for this position please submit your application no later thanJune 6th 2025.
About Koch Companies
Koch Companies is a familyowned industryleading organization comprised of several divisions including Koch Logistics United Trailer Leasing Koch NationaLease Koch Services and Koch Trucking. Together these divisions are driving outstanding growth and innovation in the transportation and logistics sectors.
At Koch youll be part of a company that values a friendly casual and inclusive working environment. Were committed to your growth and success offering opportunities for career development access to current technology and a culture that prioritizes mental physical and emotional wellbeing through robust wellness programs. Youll also enjoy competitive pay comprehensive benefits and the chance to make a meaningful impact in an organization that truly values its employees.
Equal Employment Opportunity Statement: Koch Companies is an equal opportunity employer and complies with all applicable federal state and local fair employment practices. Koch Companies strictly prohibits and does not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex (including gender pregnancy sexual orientation and gender identity) age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information or any other characteristic protected under applicable federal state or local law.
Accommodation Statement: If you require a reasonable accommodation to participate in the application or interview process please contact us atto ensure that all applicants have the opportunity to participate fully in our recruitment process.
Koch Trucking: Family owned Driver Focused
Required Experience:
Unclear Seniority
Employment Type
Full-Time
