Collections Tax Specialist Trainee (REVENUE TAX SPECIALIST TRAINEE) UMP
Collections Tax Specialist Trainee (REVENUE TAX SPECIALIST TRAINEE) UMP
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$ 4096 - 5464
1 Vacancy
Job Description
Job Requisition ID:47050
Closing Date: 05/27/2025;11:59pm
Agency:Department of Revenue
Class Title:REVENUE TAX SPECIALIST TRAINEE 38575
Skill Option:UMP Certificate
Bilingual Option:None
Salary: $4096 $5464/monthly (Anticipated Salary for NonState $4096)
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 25
Bargaining Unit Code:RC062
Merit Comp Code:
**Please Note: The anticipated start date for this position is 9/16/2025**
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package How about a workplace with career and personal growth opportunities Then consider working for the Illinois Department of Revenue. We are hiring 25 Collections Tax Specialist Trainees (Revenue Tax Specialist Trainees) for our Collections Division located in Springfield IL. with a tentative start date of 9/16/2025. In this position you will be trained on how to assist taxpayers and their representatives with delinquent tax issues learn the current Illinois tax laws and be given the tools to effectively communicate with taxpayers. If you have completed 4 years of college or have equivalent experience and have a desire to learn and help others then we want you! Dont let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 hour work week a generous salary and benefits package (paid time off for vacation sick or personal leave thirteen holidays) pension and other retirement benefits tuition reimbursement and insurance eligibility on day one (medical dental vision and life).
Essential Functions
- Under immediate supervision receives six to twelve months of closely supervised instruction and onthejob training accepting and completing assignments of increasing difficulty for the purpose of gaining experience and developing skills that allow the trainee to collect delinquent tax liabilities and returns interprets tax laws assist taxpayers by telephone correspondence or in person adjust accounts register taxpayers compute penalty and interest and other routine and recurring functions relative to tax collecting and processing of work.
- Completes classroom training which includes indoctrination and instructions in current Illinois State tax laws rules and regulations Program Area workflow and work procedures collection techniques including commonly used terminology acronym and utilization of various tax related forms and documents.
- Receives training in the performance of all phases of the manual and the automated collection process account adjustment and billing taxpayer registration and taxpayer information.
- Receives training related to communication skills business writing telephone and interpersonal competence skills.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area with at the Illinois Department of Revenue.
Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprintbased background check.
- This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
- Requires the ability to use and secure a state issued mobile device e.g. cellular phone laptop computer tablet etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency Statement
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair consistent and efficient manner to provide accurate timely and reliable funding and information to state and local constituents. By using best practices IDOR strives to continuously innovate and increase accuracy efficiency and productivity in all areas of operations and tax administration thereby earning respect delivering value and being a trusted source of information.
IDOR is a professionalminded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity both culturally and professionally and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
**Please Note: The anticipated start date for this position is 9/16/2025**
Work Hours:8:00am4:30pm MondayFriday
Work Location: IL Department of Revenue
Collections
101 W Jefferson St Springfield Illinois 62702
Agency Contact:
Illinois Department of Revenue Human Resources
Willard Ice Building 101 W Jefferson St WIB Mail Code 5110 Springfield IL 62702
PHONE
Posting Group:Legal Audit & Compliance
This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
NonState employees: click Application Procedures in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Tracking #s
Required Experience:
Intern
Employment Type
Full-Time
