Are you an experienced Program Manager interested in an opportunity to help drive Amazons flywheel and develop your A to Z business understanding Do you enjoy learning about different Amazon business types and new subsidiaries and thinking creatively about brand new businesses that Amazon is inventing on behalf of customers The Global Accounts Receivable (GAR) team is seeking a creative and passionate program manager to help achieve our vision to provide a worldclass OrdertoCash (O2C) onboarding experience to our global business partners in support of Amazons journey to become earths most customercentric company. We love to offer our customers unique worldclass experiences and we invite you to help Amazon make history!
The Program Manager will have global oversight of the integration of new initiatives onto O2C platforms driving effective people processes and technology to achieve organizational goals and deliver results. This individual will have ownership over new business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with global business teams finance teams operational teams system developers and product managers. Responsibilities include supporting new business initiatives through designing transactional workflows in line with the business model defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential.
The ability to thrive in a fastpaced ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a selfstarter with knowledge of program management experience with accounts receivable operational processes demonstrate faster learning and adaptability demonstrate good relationship and strategic influencing skills experienced in large scale change management across functions and geographies and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through good program management skills problem solving skills financial process and system knowledge and a passion for customer experience.
Key job responsibilities
Ownership and implementation of new businesses compliance launches and subsidiaries onto AR platforms
Partner with key counterparts across geographies to launch and support initiatives globally in a scalable manner
Develop a solid understanding of Amazons Finance Operations systems and processes
Define and implement global standards for business integration program management
Define and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements.
Translate complex business requirements into functional designs
Oversee comprehensive testing of systems changes and development of standard operating procedures process documentation and performance metrics
Manage process transitions/implementations across multiple functions and geographies
Motivate and influence business operational and technical teams to ensure that best practices are followed and implemented
Identify assess track and mitigate risks at multiple levels
Proactively monitor program performance to identify address and prevent potential issues
Identify process improvement to mitigate issues in the new launches
Ability to learn from the previous launches and mitigate the issues in future launches
Address barriers through problem solving communication and active coordination with stakeholders
Drive effective teamwork communication collaboration and commitment across multiple disparate groups with competing priorities
Identify gaps and strive constantly for reengineering of systems and processes
8 years of tax finance or a related analytical field experience
8 years of multiple finance and accounting roles experience
8 years of Accounts Receivable or Account Payable experience
6 years of applying key financial performance indicators (KPIs) to analyses experience
6 years of building financial and operational reports/data sets that inform business decisionmaking experience
6 years of creating process improvements with automation and analysis experience
6 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Bachelors degree in finance accounting or related field or MBA
8 years of identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan experience
8 years of solving complex business challenges by delivering accurate and timely financial models analysis and recommendations that have a proven impact on business (e.g. financial savings operational improvements or customer benefits) experience
MBA or CPA
Knowledge of SQL/ETL
Experience working with largescale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards)
Experience delivering forecasting budgeting and variance analysis and data interpretation of results
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.