Central Operations (CO) refers to a new approach in Amazon Logistics (AMZL) to define a scalable solution to run an increasingly complex and growing last mile delivery network. CO is a key strategic initiative with a vision to transform the way AMZL executes route planning labor planning and last mile onroad delivery experience. This is a chance to support a rapidly evolving part of AMZL taking the lead in developing a bestinclass operation to make effective realtime decisions to maximize customer and driver experience whilst on the road. As Payment Programs EU CO you will own multiple programs to drive the Work Summary and Invoicing programs to improve the overall last mile cost and DSP Experience for AMZL EU. You will be responsible for building processes systems and mechanisms to monitor and take actions in partnership with the work summary and invoicing execution teams and different partner teams such as DSP ACES and Finance. You will be accountable for cost and customer experience both in short term process improvements and longterm stepfunction improvements.
We are open to hiring candidates to work out of one of the following locations:
London GBR
Key job responsibilities
Responsible for EU Work Summary and Invoicing programs to drive automation and invoicing accuracy impacting lastmile customer experience and lastmile cost.
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals.
Develop processes and systems to achieve metrics often requiring scrappy solutions to temporarily overcome technical limitations. The ability to scale will be critical to all processes.
Deep dive identify and lead process improvement initiatives through quantitative analysis and datadriven decision making.
About the team
Amazon Logistics or AMZL handles last mile delivery duties in partnership with thirdparty distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions
A degree in Business Administration Finance Computer Information Systems Engineering Operations Research Mathematics or other business/analytical disciplines or equivalent.
Relevant experience as a Business Analyst Data Analyst or related.
Relevant experience as a Project/Program Manager.
Relevant experience of communicating with a wide range of stakeholders including your peers and leadership
Advanced or masters degree
Projectmanagement qualification such as PRINCE2 APM PMI or similar
Experience in working with Redshift
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