DescriptionGaylord Entertainment
JOB DESCRIPTION
| Job Title: | Attendant F&B |
| Department: | F&B Outlet F&B STAR Cafeteria |
| Company: | Gaylord Hotels |
| Reports To: | Asst GM Restaurant Exec Chef STAR Cafeteria |
| Supervises: | N/A |
| Job Description Date: | 10/03/06 |
| Job Purpose: Two to three sentences describing the overall purpose of the job |
| Perform a variety of food preparation and service duties including taking food and beverage orders preparing orders and serving prepared food and beverage items in an efficient manner. |
| Job Responsibilities: Maximum of ten responsibilities in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the jobs time. Please include supervisory responsibilities. |
| 1. | Provide efficient food sales and service to guests. |
| 2. | Maintain stock and display food according to established standards. |
| 3. | Maintain cleanliness in work areas and outlet areas. Clean equipment dishes and silverware as needed. |
| 4. | Operate a cash register and accurately handle monetary transactions. |
| 5. | Handle a daily cash bank and follow cash handling procedures. |
| 6. | Demonstrates product knowledge and execution. |
| 7. | Perform opening and closing duties as required. |
| 8. | Perform other duties as assigned. |
| Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. |
| Education | High school diploma or equivalent preferred. |
| Experience | Minimum six months of cash handling and food service experience preferred. |
| Licenses/Certifications | Food Handlers Card and Alcoholic Beverage Commission (ABC) card may be required. |
| Management Activities: Check all that apply |
| Interview select and train STARS |
| Set and adjust their rates of pay and hours of work |
| Direct the work of STARS |
| Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status |
| Handle STAR complaints |
| Discipline STARS |
| Plan the work |
| Determine the techniques to be used |
| Apportion the work among the STARS |
| Determine the type of materials supplies machinery equipment or tools to be used or merchandise to be bought stocked and sold |
| Control the flow and distribution of materials or merchandise and supplies |
| Provide for the safety and security of the employees or the property |
| Plan and control the budget |
| Monitor or implement legal compliance measures |
| Customarily and regularly direct the work of at least 2 or more fulltime STARS or their equivalent (1 fulltime STAR at 40 and 2 halftime STARS at 20 hours each are equivalent to 2 fulltime STARS). |
| Authority to hire or fire other STARS or makes suggestions and recommendations as to the hiring firing advancement promotion or any other change of status of other employees are given particular weight. |
| Discretion & Independent Judgment: Answer all questions and provide multiple specific examples. |
| Question | Answer ( If yes give multiple examples) |
| Does this position have authority to formulate affect interpret or implement management policies or operating practices | No |
| Does this position have authority to commit the employer in matters that have significant financial impact | No |
| Does this position have authority to waive or deviate from established policies and procedures without prior approval | No |
| Does this position have authority to negotiate and bind the company on significant matters | No |
| Is this position involved in planning long or shortterm business objectives | No |
| Does this position represent the company in handling complaints arbitrating disputes or resolving grievances | No |
| Does this position have authority to make an independent choice free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed revised or reversed | No |
| Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job. |
| Ability to speak and hear. Close and distance vision. Continuous walking and standing. Frequent bending reaching lifting/carrying up to 5 lbs and kneeling. Occasionally lifts/carries 6 to 25 lbs. and climbs. Continual use of manual dexterity and gross motor skills with frequent use of bimanual dexterity and fine motor skills. |
| Additional physical and visual requirements (check all that apply) |
| x | Identify and distinguish colors |
| x | Stand for long periods of time |
| x | Walk extended distances |
| x | Lift/carry 625 lbs. |
| Lift/carry 2650 lbs. |
| Lift/carry over 50 lbs. |
| x | Reach hands and arms in any direction |
| x | Kneel and/or stoop repeatedly |
| Other |
| Working Conditions: Indicate the environmental aspects of the job. |
| Continually works inside and in close proximity to others. |
| Additional working conditions (check all that apply) |
| x | Outdoor weather conditions |
| x | Extreme cold (nonweather) |
| x | Extreme heat (nonweather) |
| x | Wet or humid conditions |
| x | Near moving or mechanical parts |
| On high precarious places |
| x | With fumes or airborne particles |
| x | Near toxic or caustic chemicals |
| x | Near risk of electrical shock |
| Near loud noises |
| In areas of strong vibration |
| X | Other: Varying weekly schedule required including evenings holidays weekends and overtime as business dictates. |
| For Compensation Department Use Only |
| Final Job Title: | Attendant F&B | Compensation Analyst | DK/CM |
| Approved Job Grade: | 3 | Date Job Evaluated: | 10/09/06 |
| Approved FLSA Status: | NonExempt | Job Family: | F&B |
| Incentive Plan: | Customer Sat Bonus | EEO Category: | Service Workers |
The starting pay for this position is $21.00 per hour the 6 month pay for this position is $23.00 per hour and the one year pay for this position is $28.00 per hour. The position offers health care benefits earned paid time off and/or sick leave life insurance disability coverage and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Capital Confectionery Pastry Attendant- (U)
