IT Project Manager IV

Description

GCIs IT Project Manager is responsible for leading multiple concurrent projects to completion providing overall direction for the technology development and components following multiple project management methodologies. This job role is expected to align projects or programs covering a wide range of IT and IT vendor solution development analyzing variances highlighting risks issues changes and verifying project solution requirements are delivered on time within scope and on budget as planned.

Must be an experienced project/program/product/technical manager and consultant with a proven track record of successful projects using one or many of the following: SDLC (Software Development Life Cycle) leveraging traditional Waterfall Agile LEANAgile SAFe and/or blended frameworks. Applicants should have experience delivering projects in areas such as Website development User Experience (UX) Design Mobile Apps Telecom software and systems financial systems audit accounting compliance engineering systems and switching mobile device design Cloud based solutions Next gen connected devices Ecommerce CRM epayment and/or order to cash product process development lifecycles.

Proficient to cover additional projects covering a wide range of solutions including but not limited to IT systems or equipment human resources security finance and accounting product development and deployment facilities engineering RF engineering transport and IP engineering circuit engineering outside plant engineering switch engineering and/or process improvements. Project responsibilities include initiation assessment vendor management business case development project requirements technical milestones timelines and delivery methods continuous integration and delivery SCRUM Kanban design documents and delivery schedules data conversion test management reporting business validation deployment and postlaunch support according to the specifications and deadlines while keeping the project delivered on time within scope and on budget.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Technical Project Management.
• IT Specific Project Management of systems hardware data and/or migration of them.
• Oversee and manage a disciplined project team of technical teams business unit/groups contractors consultants and vendors.
• Foster high performing team dynamics assisting development and configuration teams to selforganize and selfmanage to achieve maximum results.
• Define project scope and prioritization manage and participate in procurement of resources.
• Develop and maintain project milestones schedules budgets risks issues changes and overall project health status.
• Manage Contracts and outside consultants and contractors.
• Maintain and ensure complete communication and documentation of projects in the formats and standards defined.
• Adhere to Traditional Waterfall Agile and/or blended portfolio and program management processes.
• Remove impediments dedicated to constant improvement and assure all dependencies and integration with other teams are properly communicated and coordinated up through the enterprise leveraging change management.

COMPETENCIES:

• ACCOUNTABILITY Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
  • Negotiation Skills ability to seek and resolve conflicts immediately in a dynamic environment with competing priorities.
• COMMUNICATION Conveys thoughts and expresses ideas appropriately and professionally.
  • Ability to communicate clearly accurately timely and with all levels including technical teams.
• COMPLIANCE Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
  • Leadership Skills ability to lead manage coach and inspire a team aligned with scope schedule and budget.
  • Ability to manage project scheduling and resourcing.
  • Cost Control ability to define manage and critically track to ensure project delivery is within cost constraints and accurate.
  • Demonstrated risk issue contract quality and task management skills.
  • Strong critical thinking skills and facilitation time and meeting management.
  • Project Recovery and Mitigation planning ability to understand contingency planning and preparation.
  • Business Case and Budget Development ability to understand prioritization initiation steps and dependencies.
• SAFETY & SECURITY Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to complete job duties effectively.

IT Project Manager IV

Additional Job Requirements:

This is an advanced level position requiring the ability to perform highly complex and diverse duties under deadlines and operating constraints. Capable of performing the role of IT Project Manager for large highly complex projects often involving the coordination of activities of other business units in the company. Works with other IT Project Managers and/or Scrum Masters to prioritize work. Requires ability to develop recommend and execute plans and programs with greater organizational impact. Must have advanced working knowledge and technical expertise in the area of responsibility and company policies/procedures. Must be able to provide functional and technical leadership.

Essential Duties:

Manage personnel resources within all groups at all levels business technical consultants contractors and vendors. Define overall project scope timeline and budget.Develop and maintain technical project budgets; project schedules to include prioritization sprints backlog milestones traditional Gantt and PET charts etc. In addition ensure project documentation is current and complete.Define project scopes with internal and external customers and manage prioritization and business case development.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a yearforyear basis

• High School diploma or equivalent.
• Bachelors degree in IT Management Business Accounting Compliance Audit Telecommunications or related field. *
• Minimum of ten (10) years of professional project management or engineering experience developing project budgets and schedules including at least five (5) years of experience in IT. *

Preferred:

• Telecommunications experience.
• Business accounting audit compliance or technical process experience.
• Agile Experience:
  • Understanding of Agile techniques such as: User Stories Continuous Integration Continuous Testing Pairing Automated Testing etc.
  • Experience as a Scrum Master Product Owner and/or Release Train Engineer.
  • Experience using Agile Tools such as JIRA Confluence Portfolio Trello etc.
  • Working knowledge of DevOps Continuous Integration and Delivery SCRUM Kanban XP SAFe etc.
  • Demonstrated leadership in process improvement and innovation.
• Certifications:
  • Project Management Institute Certification as a Project Management Professional (PMP and/or PMPACP).
  • Agile Certified Professional (ACP) IC Agile LEAN Six Sigma.
  • Certified Scrum Master (SAFE Certification).
  • ITIL Certification (V3 or 4) Foundation Practitioner Intermediate Expert Managing Professional Strategic Leader Master.
  • Other relevant Applications Programming or Software certifications.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel between retail store locations offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

• Drug/Alcohol Testing: Participation in a DOT or nonDOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client. This includes preemployment random reasonable suspicion postaccident return to duty and followup testing.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.

Diversity Equity and Inclusion: : At GCI we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.Culture Engagement and Connection:At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.

EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.