Gym Manager
Gym Manager
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Job Description
CLIMB IOWA GRIMES
Job Title: Gym Manager
Reports To: General Manager
Description
Climb Iowa Gym Managers oversee the daytoday operations of the climbing gyms. This includes staffing training instruction risk management cleanliness and most importantly customer experience. They are responsible for hiring training scheduling and motivating the Grimes team.
The Gym Manager works closely with the General Manager to ensure Climb Iowas core values are upheld daily. The Gym Manager is a companywide leader of the Climb Iowa brand and is the ultimate resource for our Grimes location.
This role works to provide a fantastic experience for all customers who visit Climb Iowa.
Duties and Responsibilities
Manage daytoday operations including staffing scheduling and facility maintenance.
Develop mentor review and train staff.
Build relationships and communicate effectively with members and guests.
Collaborate with the Management Team to ensure consistency between employees and locations.
Order products as needed (food drinks climbing gear)
Be a positive representative of Climb Iowa.
Respond to emergencies such as staff illness weather closures etc.
Be present at Grimes events competitions etc.
Assist in planning events as needed.
Availability/Hours
This is a fulltime position. The Gym Manager is expected to work hours that coincide with our operating hours. This includes a variety of mornings evenings and weekends to get the best picture of what happens on any given day.
Qualifications
Excellent communication skills both written and verbal.
Enthusiastic attitude towards climbing and our community.
Ability to act with tact and diplomacy to a varied audience.
Ability to multitask delegate effectively resolve conflict and accept feedback.
Strong relationshipbuilding skills with customers coworkers and strategic partners.
Detailorientated organizational skills.
Computer literacy in Microsoft products internet and email.
Previous customer experience required. (Climbing gym experience is a plus!)
Ability to adhere to all rules and policies of Climb Iowa.
Ability to lift 50 pounds.
Benefits/Compensation
Compensation based on experience.
Annual bonus based on gyms financial performance.
Free membership and an additional membership of your choice.
Comprehensive Health Dental and Eye insurance options.
Paid Time Off (112 hours first year)
Continued education and professional development opportunities.
Gear merchandise and food discounts instore and from all our vendors.
HIRING PROCESS
Please send resume and cover letter to
Required Experience:
Manager
Employment Type
Full-Time
