The Human Resources Generalist serves as a trusted partner to associates and leadership across multiple states providing onsite support in all areas of Human Resources. This position is key to fostering a positive workplace culture through effective employee relations conflict resolution and leadership support.
Working closely with the Director of HR this role handles the daytoday HR functions including benefits administration leaves of absence performance management and policy compliance. The successful candidate will regularly collaborate with leaders and associates on complex workplace matters including disciplinary actions conflict mediation and terminations while also participating in talent acquisition and interviews.
This is an onsite role embedded in both office and manufacturing environments requiring a high level of professionalism confidentiality and a proactive associatefirst mindset.
As a faithbased organization rooted in biblical principles we strive to reflect these values in our work relationships and decisionmaking. We expect all associates to learn embrace and actively model our core values through their actions choices and collaboration with others. This commitment is essential to sustaining our culture and achieving shared success.
This job description does not describe all activities duties responsibilities or physical demands that are required of the employee for this job. Likewise the work environment described is merely representative. Duties responsibilities activities physical demands and work environment may change at any time with or without notice.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Employee Relations & Leadership Support
- Serve as the primary resource for leaders and associates regarding workplace concerns policy interpretation and conflict resolution.
- Coach managers on handling performance issues documentation and corrective action processes in line with company policies and employment laws.
- Participate in disciplinary discussions investigations and terminations ensuring consistent respectful and compliant handling of all cases.
- Support leaders during associate performance evaluations coaching conversations and team development planning.
- Lead or cofacilitate associate conflict resolution meetings to promote mutual understanding and maintain a positive work environment.
- Attend and actively participate in associate interviews providing guidance on candidate selection behavioral questions and interview consistency.
- Help develop and reinforce HR best practices and company culture through daily interactions with associates and leadership.
Benefits & Wellness Support
- Act as a liaison between associates and ThirdParty Administrators (TPAs) to resolve benefitrelated issues.
- Educate associates on benefit offerings coordinate open enrollment processes and support benefit plan renewals.
- Oversee the administration of selfinsured referencebased healthcare plans.
- Partner with the onsite clinic to ensure associates receive appropriate care and prescription support.
Leave & Compliance Management
- Administer FMLA shortterm disability ADA accommodations and other leave programs ensuring accurate documentation and compliance.
- Monitor compliance with employment regulations across all operating states.
- Maintain documentation for associate relations benefits leave and investigations in accordance with HR best practices and legal standards.
General HR Operations
- Support the onboarding process new hire orientation and associate recognition initiatives.
- Collaborate with the HR Director on strategic initiatives and process improvements.
- Utilize HR systems such as UKG and reporting tools like Power BI to analyze trends and guide decisionmaking.
- Maintain strict confidentiality and uphold professional standards in handling sensitive associate and company information.
- Perform other HRrelated duties as assigned.
EDUCATION WORK EXPERIENCE AND PROFICIENCIES:
Education: Associates degree in human resources Business Administration or related field required; Bachelors degree preferred.
Experience:
- 35 years of progressive HR experience with a strong focus on employee relations and performance management.
- Experience supporting both office and manufacturing environments is preferred.
- Prior exposure to selfinsured health plans JP Farley UKG (UltiPro) is a plus.
Knowledge/Skills:
- Deep understanding of federal and state employment laws including FMLA ADA and employee relations.
- Ability to manage sensitive employee relations matters with discretion and professionalism.
- Strong interpersonal and communication skills with the ability to influence and guide leaders at all levels.
- High emotional intelligence problemsolving ability and organizational skills.
- Proficiency in Microsoft Office and HRIS platforms.