Receptionist
Receptionist
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Job Description
Overview
Were seeking a professional and personable parttime Receptionist to serve as the welcoming face of Burlington House for 12 months. In this pivotal role youll create exceptional first impressions while ensuring smooth operations at our reception desk.
Your responsibilities include managing visitor checkins handling communications supporting meeting room bookings and assisting with hospitality coordination. The ideal candidate possesses excellent customer service skills efficient problemsolving abilities and a professional demeanour. Join our team and make a difference from the moment visitors walk through our doors.
Hours: 21 hours per week office based Tuesday Wednesday and Thursday 09:0017:00. May require occasional flexibility to support events running from 8am to 10pm with advance notice provided where possible.
What we are looking for:
Essential:
- Proven ability to deliver a high standard of customer service with a friendly proactive and professional attitude. Previous experience as a receptionist or in a similar role is essential.
- Excellent communication and interpersonal skills with a courteous and professional manner when interacting with clients customers and colleagues.
- Well organised with the ability to manage multiple tasks simultaneously prioritise effectively and maintain attention to detail in a fastpaced environment.
- Motivated proactive and enthusiastic team player;
- Proficient using Microsoft Office Suite Outlook Word and Excel; with the ability to learn inhouse booking and scheduling systems or visitor management tools.
- Capable of handling unexpected situations calmly and efficiently using sound judgement to find practical solutions.
- Knowledge of reception arrangements including switchboard operation.
- Willingness to work closely with venue hospitality and facilities teams to ensure smooth daily operations and successful event delivery.
- Willingness to work flexible hours occasionally to support events.
Desirable:
- Familiarity with venue or event coordination environments including room booking procedures and guest flow management is an advantage.
- Knowledge of fire evacuations emergency procedures and responding to first aid requests.
- Basic understanding of event coordination processes.
- First Aid at Work qualification.
A full job description is availablehere.
If you are interested in this role please apply before the end of the closing date. When applying you will need to provide an uptodate CV and as a cover letter (in no more than 500 words) telling us about your relevant knowledge skills and competencies and why you are applying for this role.
About the RSC
Since 1857 Burlington House has been the Royal Society of Chemistrys London residence. In 2010 we opened our doors as a venue offering a distinctly different opportunity for those looking for a unique and convenient setting for have six rooms for hire hosting events including conferences seminars and symposia promotional events award ceremonies private functions and more. As a notforprofit organisation we invest all profits into advancing the excellence of chemical sciences.
At the RSC we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme we endeavour where possible to offer an interview to candidates meeting the essential criteria of the role who has a substantial physical/mental impairment which impacts their ability to carry out daytoday tasks.
We are committed to making our recruitment processes accessible to all and as part of this we are flexible in the ways we give and receive information. If you would like to apply using a different format please contact the Recruitment Team at or on 44 (0)and we will do our best to put any reasonable adjustments in place.
If you have any questions please contact us at
#INDHP
Employment Type
Part-Time
